Naveen Kumar

Experience

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  Electronics Corporation of India Limited (ECIL), Department of Atomic Energy, Government of India.

  Jun 2015 - Jul 2015

  Project Intern
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  Asian Institute of Technology

  Feb 2019 - Jul 2019

  Research Assistant - Nanotechnology

  * Conducted experiments and tests to aid ongoing nanotechnology research projects.* Compiled and analyzed experimental data, contributing to research findings and publications.* Ensured laboratory equipment maintenance and adherence to safety protocols.* Provided guidance and training to undergraduate students and junior researchers.* Maintained detailed records of experimental procedures, results, and observations.* Assisted in synthesizing nanoparticles and characterizing samples to understand nanomaterial properties and behavior. Show less

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  Tech Mahindra

  Feb 2021 - Jul 2021

  Associate Technical Support Specialist

  A Level 2 Technical support for Australian Telecommunication process (Telstra), Networking, 5G and Broadband network (WIFI, Landline voice issues).*Provided technical support for Telstra's Australian Telecommunication process, specializing in 5G and Broadband network services.*Resolved consumer inquiries regarding internet network and VoIP connectivity, ensuring precise service status updates and troubleshooting.*Proficiently diagnosed and troubleshooted network issues such as latency, packet loss, and signal interference, escalating faults to authorized teams for resolution.* Collaborated with cross-functional teams to implement proactive network monitoring solutions.* Contributed to the development of knowledge base articles for common technical issues, enhancing support efficiency. Show less

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  AMAZON DEVELOPMENT CENTRE (INDIA) PRIVATE LIMITED

  Aug 2021 - May 2022

  Transaction Risk Investigator

  Amazon's Transaction Risk Management Systems (TRMS) group has a worldwide reputation as a leader in E-Commerce fraud protection and an innovator in risk management applications. We enable the world's most successful online marketplace by building customer trust.*Carried out appropriate actions on investigation transactions, adhering to establish procedures and utilizing tools effectively.*Showcased proficiency in understanding issues and optimizing resources, resolving them effectively by leveraging available resources.*Systematically escalated complex problems or discrepancies to relevant teams following established protocols.*Maintained seamless communication with internal and external stakeholders, ensuring a cohesive investigative process.*Provided a comprehensive documentation of actions taken offering detailed annotations for future references and constantly met and exceeded predetermined productivity targets while upholding high-quality standards in all investigations. Show less

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  ELOC8

  May 2022 - Mar 2024

  * Demonstrated swift career growth, ascending to the role of Project Technical Team Lead. Oversaw a team of 6 experts, orchestrating end-to-end product development, from PCB manufacturing and rigorous quality testing to secure essential product certification.* Expanded my role to lead the development of RTLS system solutions, significantly contributing to the creation and establishment of a location tracking system utilizing the 'LoRa/WIFI/BLE/UWB' Technology and configure and monitor with the Helium and The Things Network platforms.* Liaised with customers to comprehend requirements thoroughly, aligning project goals with their expectations fostered internal team communication for precise and punctual product releases.* Spearheaded the development and deployment of a scalable AWS-based IoT platform, emphasizing heightened reliability and security through strategic service utilization.* Played a pivotal role in implementing Auto-Scaling, proactive monitoring, and optimizing platform operations for seamless functionality and performance.* Contributed expertise in configuring the RTLS studio server and overseeing product installations for an Asset Management and Location Tracking System.* Emphasized quality control in the manufacturing process by conducting comprehensive testing throughout production cycles and preparing Product specifications/BOMs.* Experienced in integrating Ubidots, TTN, and Helium with SCADA & MES systems for real-time monitoring and control of distributed sensors and devices.* Collaborated with European R&D teams, leading the development of the company's IoT monitoring Platform and products, fostering international collaboration and driving innovation.* Exhibited adept leadership, by steering project timelines, budgets, and resources while top-notch quality standards. Delivered multiple IoT projects on time within budget, exceeding expectations, and fueling company growth and success. Show less

  • R&D Project Manager

    Sept 2022 - Mar 2024

  • Research And Development Engineer

    May 2022 - Aug 2022
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  Learn n Work

  Jul 2022 - Mar 2023

  Project Coordinator & Technical Analyst

  * As an additional responsibility for the eLoc8 Parent Company, served as a Project Coordinator and Technical Analyst, collaborating closing with the web development team to craft an efficient resource management system, showcasing adept coordination skills.* Took the lead to discuss and gather requirements from management to ensure a comprehensive understanding of project needs, and seamlessly coordinated with the Development teams.* Conducted rigorous UI, UA testing, employing meticulous attention to detail to pinpoint and resolve bugs and issues, guaranteeing an impeccable website experience.* Orchestrated regular project meetings to discuss progress, challenges, and resolutions, ensuring a transparent and efficient project lifecycle. Show less