
Emmy Beach
Customer Service Manager

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About me
PR Pro I Reputation Management I Corporate Storytelling
Education

Otterbein University
2006 - 2010Bachelor of Arts (B.A.) Journalism Writing and BroadcastingActividades y grupos:WOBN Radio WOCC-TV The Tan & Cardinal Newspaper
Experience

Fifth Third Bank
Jan 2007 - Jan 2013Customer Service Manager
WOSU Public Media
Jan 2014 - Sept 2014Assistant Producer, All Sides with Ann FisherProduce a live, public affairs talk show on WOSU radio in Columbus. Write and edit scripts for broadcast. Schedule and interview potential guests. Research academic journals, papers, and websites and provide production support for the program.

Ohio History Connection
Sept 2014 - Jan 2021--Direct the public relations strategy for the organization. --Create and implement media promotion plans and crisis communication plans–– advises CEO, board, and Chief Marketing Officer in managing crises and responding to negative coverage.--Design and manage content strategy that includes print, online, social, video. Collaborates with subject matter experts to develop stories that garner national and local media attention. --Direct Ohio History Connection’s social media strategy, content development and day-to-day monitoring; provide support and share expertise with local history partners and affiliated organizations.--Create and execute comprehensive communications plans in support of Ohio History Connection’s strategic goals.--Manage public relations team that includes a coordinator and external consultants. --Partner with internal clients and teams to achieve their specific marketing and communications goals. Mostrar menos --Established and nurtured relationships with local, regional and national media as key press contact, including pitching news developments and story ideas. Secured dozens of stories in the Columbus Dispatch, once a month appearances on Fox 28's Good Day Columbus, regular features on WOSU's Columbus Neighborhoods, NBC4 and national coverage with TIME Magazine, the New York Times, Preservation Magazine and ABC News.--Developed and implemented crisis communications plan.--Implement media relations plans and develops related press materials, including news releases, media lists and executive and staff bios.--Provide coaching to staff on media relations, conduct regular media training sessions, and lead internal communications strategies; prepare leadership team and board for speaking with the press.--Manage Ohio History Connection social media platforms. Develop and implement social media strategy that aligns with organization's brand, create and manage an editorial calendar, develop engaging content relevant to each medium.--Utilize Facebook Ads to promote content and upcoming events; increase audience reach and engagement.--Develop and present comprehensive media and social media training.--Contributor to Echoes Magazine, the Ohio History Connection's bi-monthly history publication. Mostrar menos
Public Relations and Content Marketing, Assistant Director
Sept 2017 - Jan 2021Public Relations Manager
Sept 2014 - Sept 2017

Bath & Body Works
Jan 2021 - nowServe as corporate media contact, developing and fostering a positive relationship with local, regional and national business and trade press. Monitor, analyze and provide counsel to leadership on key issues with potential business impacts.Manage the corporate storytelling strategy for the brand to advance consumer confidence and differentiate from competitors; leverage external channels including bbwinc.com, 3BL and LinkedIn.
Media Relations Manager
May 2024 - nowExternal Communications Specialist
Jan 2021 - May 2024
Licenses & Certifications

Certified Tourism Ambassador
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