Charitha Kaluhendiwala

Experience

• 

  HSenid Business Solutions

  Oct 2019 - Jun 2020

  Intern Implementation Engineer

  - Implement and configure the hSenid HRM system at client sites and perform a product walkthrough after the implementation- Build and maintain excellent relationship with the customers- Conduct user training and attend to customer inquiries- Technologies stack - SQL, Reporting Tools

• 

  Virtusa

  Dec 2021 - Sept 2024

  British Telecom- Provided L2 and L3 on-call support 24/7 for all phases of the DevOps lifecycle on a telecommunication application.- Implementing and configuring DevOps tools and infrastructure- Automating and enhancing development and release processes.- Collaborating in project planning and management decisions.- Enhancing system reliability, scalability, and performance through DevOps practices.- Implementing CI/CD pipelines for efficient software delivery.- Monitoring and optimizing system performance and resource utilization.- Ensuring security and compliance standards in infrastructure and code.- Providing technical support and troubleshooting for development teams and clients.- Conducting regular evaluations and optimizations of DevOps tools and processes.- Continuously learning and implementing emerging DevOps technologies and best practices- Managing and resolving incidents to minimize downtime and service impact.- Maintaining comprehensive documentation of configurations, processes, and procedures.- Developing and implementing disaster recovery plans to ensure business continuity.- Performing capacity planning to anticipate future infrastructure needs.- Leading training sessions and workshops to upskill team members on DevOps practices and toolsTechnology stack - Kubernetes, Jenkins, Git , ELK, Ansible , Graffana, Prometheus, Chaos Mesh, Kafka , Spinnaker, Postgres, Scripting , AWS Show less British Telecom- Worked as a R&D DevOps engineer to initiate a monitoring platform of the project.- Implemented and monitored the DevOps tools, like Kubernetes, Jenkins, Prometheus, Grafana, Elasticsearch, Kibana, Dynatrace,- Developed and maintained monitoring dashboards to provide real-time visibility into system performance and health.- Automated alerting and incident response processes to ensure quick resolution of issues.- Conducted root cause analysis of incidents and implemented preventive measures to avoid future occurrences.- Optimized monitoring configurations to reduce false positives and ensure accurate detection of issues.Technology stack - Kubernetes, Jenkins, Git , ELK, Ansible , Graffana, Prometheus, Chaos Mesh, Kafka , Spinnaker, Postgres, Scripting , AWS Show less

  • Site Reliability Engineer

    Apr 2024 - Sept 2024

  • DevOps Engineer

    Jan 2023 - Jun 2024

  • Associate DevOps Engineer

    Dec 2021 - Dec 2022