Abhishek Sharma - PAHM®, FAHM®, CSM®, CSPO®

Experience

• 

  R Systems

  Jan 2005 - Nov 2007

  Software Engineer

  • Played a pivotal role in development, delivery & maintenance of a BFSI product for a U.S. client and helped them internationalize the product and enhance it for Canadian institutions.• Created Functional and Technical artifacts and helped in developing an existing banking product in a newer technology providing better GUI and enhanced functionality.• Technical: PL/SQL Development, Centura Development, Testing

• 

  HCLTech

  Dec 2007 - May 2012

  Senior Consultant

  • Successfully implemented Health care solutions for 2 major US Health Care Clients as a techno functional business analyst.• Performed requirement analysis on as-is systems and prepared to-be workflows. Created various artifacts like BRDs, FRSs, Data Mapping Documents etc.• Helped technical teams to understand the requirements and ensured smooth delivery of projects. • Successfully managed enhancement and support for a suite of Media applications (comprising of Masterfiles, Contracts, Royalties, Scheduling) for Universal Pictures (GE NBCU).• Analyzed the media applications & suggested improvements which resulted in 60% reduction in tickets. • A key member of business consulting team and provided insights about royalties & legal applications.• Led a team of consultants working on multiple modules comprising SAP, data warehousing & legacy systems and ensured smooth transformations through various interfaces & databases.• Technical: Oracle PL/SQL Development, Centura Development, Testing Show less

• 

  ZeOmega

  Oct 2013 - Oct 2018

  • Successfully upgraded correspondence module which helped clients by providing options to drive content and logos dynamically in letters.• Successfully implemented Health Care Product (Jiva 6.1) to a big US Health Care Client which deals in Medicare Advantage plans.• Designed and Implemented new Automation Rules for Printing / Faxing of Letters.• Automated Case Management workflows to create Case Management Episodes on discharge of patients from UM encounters based on a complex logic. This resulted in improving efficiency by 95%. • Played a pivotal role in implementing new processes with the organisation to streamline deliveries which involved testing and enhancement of new tool for moving configurations. • Spearheaded the organisational process change from Waterfall to Agile method of Delivery which resulted in quicker and quality deliveries. Show less • Successfully migrated one big US Health Care Client from one product to another(Jiva). This involved migrating the databases as well.• Successfully upgraded correspondence module for a big BCBS (Blue Cross Blue Shield).• Successfully implemented Health Care Product (Jiva) to a big US Health Care Client.• Designed and Implemented new interfaces for Print Integration and Fax Integration for a US Health Care Client to increase productivity.• Analyzed the product and provided valuable inputs to ensure the enhancement of our Population Health Management Platform (developed for payers, providers and value-based care organizations) to keep it competitive in market and inch towards the goal of making it the best Health Management solution.• Played a pivotal role in transformation of interfaces from old (SOAP) architecture to a new and enhanced architecture (RESTful) using Agile development methodology. Enhancing the interfacing capabilities of product by designing new interfaces via Real time APIs.• Successfully managed integration with HIE to enable consumption of HL7 transactions.• Ensured the enhancement of our product to cater to the requirements of ACO business and make it a more robust platform. Show less

  • Implementation Specialist

    Sept 2016 - Oct 2018

  • Lead Business Analyst

    Oct 2013 - Sept 2016
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  Infosys

  Nov 2018 - now

  US Healthcare Product, Senior Product Manager

  • Principal Consultant

    Jul 2022 - now

  • Senior Project Manager

    May 2022 - Jun 2022

  • Client Operations Head

    Nov 2018 - May 2022