Sameer Ahmed

Experience

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  KFC

  Jan 2008 - Jan 2014

  ü Safety: Leads through example - promotes safety performance and helps establish a safety culture.ü Food Safety: Conducts formal facility risk assessments and prioritizes work based upon assigned risks.ü Conducts Food Safety / Sanitation / Quality Systems Audits and cultural assessments.ü Provides timely, concise, accurate reports of the audit findings.ü Reviews the facility corrective action for inspection deficiencies.ü Monitors the status of corrective action at the audited facilities.ü Monitors effectiveness of Master Cleaning Sanitation Schedule, cleaning procedures, chemical usage and chemical safety.ü Helps to identify trends in inadequate regulatory compliance within the organization.ü Identifies areas were facilities need assistance in maintaining regulatory compliance.ü Supports company initiatives to reduce Consumer Complaintsü Evaluating restaurant operational performances according to the brand standards.ü Coaching & recognizing team on available opportunities & best practices.ü Sharing the best practices of the restaurant among the whole system. Reporting KFC International (YUM Restaurants International) on daily basis regarding excellence reviews a part from restaurants.ü Providing coaching tools to help the restaurant general manager for running the great restaurants by 100% brand’s standards execution.ü Conducting training sessions for the restaurants team on different topics.ü Keenly focusing on the raw product quality according to its specifications.ü Reviewing supplier’s facility to improve the quality for the raw material and packaging.ü Developing new suppliers to become a valuable addition in upcoming future assortments.ü Performing frequent audits of the support function departments i.e. Commissary, Bakery & Ware houseü Handling the activity for the raw material lab analysis on regular basis to ensure the material quality according to YUM standards.ü Attending annual calibration meeting / training on abroad (Dubai) Show less ü Human resource & training of employeesü Meeting & schedulingü Properly conduct and supervise all activities involving cash handling & banking proceduresü Making payroll and salaries of employeesü Compliances & securityü Labour management, along with labour training according to standards & procedures. ü Daily weekly and monthly inventory controlü Heading two restaurant at a time ü Responsible to identify business opportunities and timely action of converting into sales.ü Plan and execute LSM (Local Store Marketing) and promotion activities on the targeted date in coordination with the Marketing Department.ü Carrying out Research Reports on Retail Trade Zone, SWOT Analysis periodically.ü Quality control checks.ü Handle customer complaints and inform Operations / Area Manager of the action/decision.ü Prepare and update preventive maintenance schedule on monthly basis. Identify repairing needs of the equipment and inform Operations/Area Manager in timeü Stock Management and dealing with suppliers and vendors. ü Man Power Utilization through proper Scheduling ensuring the Maximum use of Labor.ü Controlling Paper & Food Cost and creating its awareness among Team.ü Review and analyze P&L of the restaurant and take corrective action where needed. Show less

  • FSCC (Food Safety Compliance Check)&CHAMPS Specialist (KFC PAKISTAN)

    Jan 2012 - Jan 2014

  • Sr. Restaurant General Manager. (K.F.C PAKISTAN)

    Jan 2008 - Jan 2012
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  KFC

  Apr 2014 - Nov 2015

  Area Manager

  ü Provides leadership for each manager in the area to ensure customer satisfaction.ü Energizes the management team by encouraging discussion of "what's possible" and setting breakthrough targets.ü Analyzes the financial performance of their area and utilizes available operations and financial reports to identify opportunities.ü Prepares RGMs, assistant managers and shift supervisors for success by involvement in employee orientation, monitoring training processes and supporting training initiatives.ü Aggressively develops and maintains RGM, assistant manager and shift supervisor staffing levels as well as monitoring hourly team member staffing.ü Holds team accountable by using performance counseling and progressive discipline.ü Ensures a safe working environment for employees and customersü Works with RGM and Facility Leader to resolve R&M issues.ü Ensures marketing initiatives are in place and being implemented.ü Conducts period business reviews, bench planning and stewardship meetings to identify and drive tactics to close performance gaps.ü Champions recognition and motivation programs throughout the area. Show less

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  Burger King Corporation

  Dec 2015 - Oct 2016

  Operations Manager

  ü Responsible for Brand performance as per business plan and budgets, and leading the entire brand operations teams and management of the brand in executing marketing plans, complying with operating standards and achieving brand sales and profit targets.ü Responsible for Brand performance and overall P & L of stores and operating stores in accordance with standard operating procedures (SOP) ,Franchisor standards and KFG Plans.ü Manages execution of marketing and promotional plans and calendars of the brand and monitors closely LSM Activities’ efficiency. ü Manages cost of sale, labor, manager controllable and other operational costs by close monitoring of actual expenditure in restaurants.ü Ensures that execution of operations meets Franchise standards and customer expectations.ü Liaises with Franchisor representatives to maximize support and information flow about current and future requirements of the Brand.ü Projects an image of professionalism in all dealings with public, franchisors, and suppliers when representing the Company and the Brand.ü Recommends improvements and upgrades to property equipment and facilities to meet market needs to stay ahead of competitors while considering financial impact (short and long term) on the business (Annual Capital Expenditure Plan).ü Manages preparation of annual budget (business plan) to meet Company’s targets and ensures active participation in and ownership of results by Restaurant Managers /Restaurant General.ü Manager. Effectively communicates with Heads of Support Services and Department Managers to achieve maximum results and cost effectiveness of their services. Show less

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  Cone Heads

  Oct 2016 - Nov 2022

  Head of Operations
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  ALBAIK Food Systems Co.

  Nov 2022 - now

  Operations Coach