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Ahmed Abbas

Accountant

1000 followers

Ain Al Faydah, Abu Dhabi Emirate, United Arab Emirates

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Timeline
About me
Operations Director at Teleperformance
Education
- Ain Shams University
  2001 - 2005
  Good Tourist guidance
Experience
- Gamma Pack Co.
  Jun 2005 - Feb 2006
  Accountant
- Crown Tours
  Feb 2006 - May 2007
  Senior Representative
- Freelancer
  May 2007 - Feb 2018
  Tour Guide
- Sawadee Reizen (Part of TUI- Group)
  May 2008 - May 2011
  Tour Leader
- Stream Global Services
  Dec 2012 - Oct 2013
  Customer Service Representative
- Teleperformance
  Nov 2013 - now
  - Site Head
    Aug 2023 - now
  - Director Of Operations
    Feb 2022 - now
  - Operations Manager
    Apr 2021 - Jan 2022
  - Contact Center Manager
    Jul 2019 - Apr 2021
  - Assistant Contact Center Manager
    Jan 2017 - Jul 2019
  - Operations Supervisor
    Jul 2015 - Jan 2017
  - Product Trainer
    Feb 2015 - Jun 2015
  - Customer Service Representative
    Nov 2013 - Feb 2015
Licenses & Certifications
- Lean Six Sigma Yellow Belt (ICYB)
  COPC Inc.
  Mar 2020
- COPC CX Standard CSP Release 6.2
  COPC Inc.
  Jul 2020
- Lean Six Sigma Green Belt (ICGB)
  COPC Inc.
  Feb 2021

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