Richard Young

Experience

• 

  Youngs Auto and Truck Center

  Feb 1991 - Sept 1993

  Owner / Operator

  Operated a full service 4 bay repair facility, servicing and repairing both individual and fleet customers. As the owner my responsibilities included greeting the customer preparing the repair bill, and completing the repair to the customers satisfaction

• 

  Quality Ford Lincoln Mercury

  Aug 1993 - Oct 1997

  Service Technician / Shop Manager

  Greet customers and record their automotive failure issues. Diagnosis and repair the customer vehicle in a timely manner to the customers complete satisfaction. Lead and direct apprentice technicians in correctly servicing the customers vehicle.

• 

  Airtex Products

  Oct 1997 - Dec 2015

  Responsible for researching and creating instructional automotive materials that are presented to automotive technicians nationwide. Instrumental in developing and hosting over 250 instructional web based videos to aid in installation and diagnosis of automotive fuel and water pumps. Tasked with presenting classroom designed training to automotive service professionals in the eastern half of the United States. Respond to live calls from various techline users, to aid them in the diagnosis and repair of their vehicle failure issues. Developed the first stage of a nationwide automotive technician training program.

  • Training Manager

    Feb 2012 - Dec 2015

  • Technical Assistance Representative

    Oct 1997 - Feb 2012
• 

  EXTEND GROUP

  Dec 2015 - Jul 2018

  Director of Aftermarket Content and Programs
• 

  EXTEND PERFORMANCE

  Dec 2015 - Nov 2018

  Responsible for overseeing clients online presence to create a fully loaded exposure of technical content. In doing this I will work with them to provide meaningful content in both video and electronic formats that todays automotive technician can find helpful.

  • Aftermarket Consultant

    Jul 2018 - Nov 2018

  • Director of Aftermarket Content and Programs

    Dec 2015 - Jul 2018
• 

  Hamilton County Community Unit 10

  Jul 2018 - Nov 2018

  Director of Transportation

  Directed all operations within the transportation department. Responsible for maintaining operating budget while searching out creative ways to reduce expenses. Directed 16 employees in the day to day operation of transporting the student body.

• 

  Champion Laboratories

  Nov 2018 - Jan 2024

  Responsible for researching new vehicle model filtration components. Actively edit the digital cataloging system with new model applications. Maintain and develop the digital image database used for online cataloging system.

  • Product Warranty Engineer

    May 2021 - Jan 2024

  • Catalog Research Editor

    Nov 2019 - May 2021

  • Product Engineering Technician

    Nov 2018 - Nov 2019
• 

  Ivy Tech Community College

  Jan 2021 - May 2021

  Adjunct Instructor
• 

  Vaughans Tire

  Jan 2024 - now

  General Manager

  Work within a team of professionals to provide a rich level of customer satisfaction. Oversee the marketing and fixed asset section within the business unit.