John Thompson

Experience

• 

  STA Travel

  Jan 2008 - Jan 2009

  Global Product Executive

  Continued project management of short iterations for a unique E-ticket system with head offices of 11 major airlines (eg Cathay Pacific, Korean Air) across a global basis.Project consultant for off-the-shelf airfares database adapted to fit with specific requirements such as multiple-currency handling and global wholesale margins.

• 

  ANZ

  May 2009 - Nov 2013

  Scrum product owner of the bespoke built CRM sales system and support applications including Sharepoint solutions. Development of the retail network channel using agile methods to identify opportunities that utilise technology to drive efficiency, productivity and enhance the customer experience. Responsibility to ensure the business alignment of frontline systems across retail banking by providing a customer focused interface into technology. Coordination of deployment and transition of a browser based telling system 'MyTell' for the branch network. Management of emerging issues and root cause analysis.

  • Channel Development Manager

    Jan 2012 - Nov 2013

  • Business Systems Analyst

    Sept 2010 - Jan 2012

  • Transition and Support Analyst

    May 2009 - Sept 2010
• 

  Fraedom

  Nov 2013 - May 2016

  Product Owner for product delivery teams in expense management software delivered globally across major financial institutions and direct corporates.Primary focus for the 'Mobility' team in enabling a mobile optimised single page app website using latest development and design practices for direct as well Government and payment card provider.Also evolved the product ownership area by evangilising an agile mindset across the product space and introduced and pushed new tools and concepts like visual roadmapping, featuremapping and design thinking until they were widely adopted. Show less

  • Practice Lead - Product Ownership, Analysis & Design

    Apr 2015 - May 2016

  • Product Owner

    Nov 2013 - Apr 2015
• 

  Air New Zealand

  May 2016 - Sept 2017

  Product Manager

  Product Manager for People systems as part of Digital Enterprise Products.

• 

  9Spokes

  Sept 2017 - Jan 2020

  Further Product Manager duties at 9 Spokes, focus on new platform and channel partners Taking on product management responsibilities for Channel arrangements with partner banks and leveraging open banking for 9 Spokes, an exciting new proposition that gives clarity and insights to small businesses through a dashboard and connected apps.

  • Senior Product Manager

    Apr 2019 - Jan 2020

  • Product Manager - Channels

    Sept 2017 - Mar 2019
• 

  MATTR

  Jan 2020 - May 2022

  Led a team of technical product managers and designers to shape digital identity concepts into working products that will build a world you can't imagine you lived without. Product management function at MATTR working on bringing the future closer with decentralized identity.

  • Head Of Product Operations

    Jul 2021 - May 2022

  • Technical Product Manager

    Jan 2020 - Jul 2021
• 

  Float.com

  Jun 2022 - now

  Product Manager

  Product manager for apps & integrations.