Ezra Benedictus Manurung

Experience

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  SHABU HiTa

  Mar 2020 - Jan 2021

  Team Member at SHABU HiTa Japanese Restaurant: Contributed to operational and customer satisfaction for over a year. Developed teamwork and customer service skills in a fast-paced environment. Seeking new opportunities in hospitality. Greet guests warmly upon arrival, guiding them through the dining experience with professionalism and attentiveness.Take orders accurately and efficiently, ensuring special requests and dietary preferences are accommodated.Serve food and beverages promptly, presenting dishes with care and attention to detail.

  • Cashier

    Mar 2020 - Jan 2021

  • Waitress

    Mar 2020 - Jan 2021
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  Trisakti Institute of Transportation and Logistics

  Sept 2023 - now

  Lead promotional efforts to increase awareness and interest in ITL Trisakti's academic programs and extracurricular activities.Engage with prospective students, parents, and educators through various channels, including social media, campus events, and school visits.Provide personalized guidance and support to prospective students throughout the admissions process, from initial inquiry to enrollment. I am an undergraduate student of Air Transport Management at Trisakti Institute of Transportation and Logistics, enrolled in 2023 with a full academic scholarship, showcasing my commitment to academic excellence. Serve as the frontline liaison for new students, offering personalized assistance throughout their onboarding process.Address inquiries promptly via various communication channels, including phone, email, and in-person interactions.

  • Sales Division

    Sept 2023 - now

  • Scholarship Holder

    Jan 2023 - now

  • Customer Service Department

    Sept 2023 - Sept 2024