Experience

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  Ontario ministry of training, colleges and universities

  Aug 2005 - Jun 2009

  Conducted a thorough review of training and employment services in Ontario, following the transfer of more than 500 staff, 80 physical locations and than $1.2B in programming from the federal government to the province, supporting the creation of Employment Ontario. Developed strategic communications products (briefing notes, issue notes, communications plans, etc.) to help manage politically sensitive issues.Developed and implemented a stakeholder management system (SMS) database to support the Minister’s Office.

  • Business Transformation Lead

    Mar 2008 - Jun 2009

  • Issues Management and Communications Advisor

    Aug 2005 - Mar 2008
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  Ontario ministry of energy

  Jun 2009 - Aug 2011

  Senior project consultant

  Provided consulting services to proponents of large-scale wind and solar energy projects to help them navigate regulatory and environmental assessment approvals. Total value of managed portfolio represented nearly $2B of investment in Ontario.

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  Ontario ministry of the solicitor general

  Aug 2011 - Jul 2015

  Team lead, business relationship management

  Managed executive partnerships for the division of government that provides IT application services to the Ministry of the Attorney General (MAG), Ministry of the Solicitor General (SOLGEN), Corrections, the Judiciary, and the Ontario Provincial Police (OPP).Developed and implemented network infrastructure strategy to help modernize telecom services across Corrections and Courts in Ontario, resulting in increased service availability and reliability and enhanced user experience, while decreasing costs by 10%.Led the migration of more than 30 on-prem data centres to state-of-the-art tier-4 facilities. Show less

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  Ontario treasury board secretariat

  Jul 2015 - Nov 2018

  Senior manager, business development & it consulting services

  Managed senior executive partnerships to ensure that technology solutions delivered to central agency Ministries met their strategic priorities; established C-suite executive governance committees to manage demand, capacity, commitments and organizational delivery performance.General manager for the organization's pipeline of work and annual operational plan, and negotiated more than 160 approved proposals for the delivery of IT products and services.Developed the Ontario Government’s first proof-of-concept using AI – a research tool named PACS (Policy Analyst Cognitive Support) and hosted a series of keynote speeches and design-thinking workshops for thousands of IT and business employees to help bring emerging technologies to the OPS.Led a quality review of the BRM service, including general operations, governance, and supply and demand management, and implemented improvements that earned ISO-9001 certification for quality management. Show less

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  The ontario cabinet office

  Nov 2018 - now

  Senior manager, it strategy and operations

  Implemented IT roadmap and investment strategy to help minimize technology-related risk to government and maximize ROI on IT applications, platforms and infrastructure spend for the Cabinet Office and the Office of the Premier.Led a comprehensive, data-driven review of IT footprint and procedures, and successfully modernized to increase service availability, reliability and customer satisfaction.

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  Ocs ontario cannabis store

  Mar 2023 - Oct 2023

  Director, it strategy and planning

  Developed the OCS IT Strategic Playbook to help modernize IT service delivery and support the OCS transformation journey from ‘start-up to steady-state.' This included implementing IT governance, and the adoption of consistent core design principles for future technology decision-making in support of the long-term IT roadmap.Introduced Resource Management practice to help identify and optimize the allocation of personnel, ultimately enhancing our operational efficiency and demand management forecasting. Show less