Experience

• 

  Ibm

  Jul 1982 - Jan 2016

  Planned and managed transitions of AS/400 customers into the Service Delivery Center managed operations environment.Provided technical leadership with the AS/400 support team across all accounts.Led technical standardization projects for the Service Delivery Center, AS/400 Center of Competency. These standardization projects were adopted by Service Delivery Centers worldwide. Incorporation of input from diverse sources and consensus building to finalize the standards were key in the success of these projects. Show less

  • Advisory / Senior Software Engineer

    Sept 1999 - Jan 2016

  • Advisory I/T Specialist

    Mar 1996 - Sept 1999

  • Advisory Systems Engineer

    Feb 1986 - Mar 1996

  • Manufacturing Engineer

    Jul 1982 - Feb 1986
• 

  Unicom systems

  Feb 2016 - now

  Senior software engineer

  I lead the testing of Content Manager OnDemand for i. I also contribute to, edit, and distribute newsletters containing news and tips about Content Manager OnDemand. I develop and teach workshops in the US and Europe. The workshops are taught when we introduce significant new function, and are for customers, partners, and IBMers. I enjoy visiting customers to understand their usage of Content Manager OnDemand and their requirements for the future.