Janet S.

Janet S.

Engineer

Followers of Janet S.454 followers
location of Janet S.Shanghai, China

Connect with Janet S. to Send Message

Connect

Connect with Janet S. to Send Message

Connect
  • Timeline

  • About me

    APAC ERP Service Delivery Manager

  • Education

    • Xi'an University of Architecture and Technology (XAUAT)

      1994 - 1998
      Bachelor of Science (B.S.) Computer and Information Sciences
  • Experience

    • BAO STEEL AUTOMATICALLY CONTROL

      Jul 1998 - Mar 2000
      Engineer

      Automatically control instruments installation and debugging

    • Younger Shanghai

      Mar 2000 - Mar 2002
      Functional Consultant

      Distribution and manufacturing senior consultant responsible in as-is process analysis, work process BPR, user training, system setup and configuration. System integration with POS system.

    • SINOFUSION CHINA

      Mar 2002 - Dec 2002
      Senior Consultant

      Work as senior consultant for SinoFusion system implementation. Responsible for current business mapping, gap analysis, to be process design and user training. More than 10 stores and 3 legal entities are implemented with SinoFusion system.

    • Degussa

      Dec 2002 - Dec 2003
      Lead consultant

      Work as the internal lead ERP consultant in this manufacturing company, maintenance the Platinum system, and implement Exact system

    • Tectura

      Dec 2003 - Dec 2013
      Project Manager

      Engaging in Microsoft Dynamic AX for 10+ years enable Janet to accumulate a high level of practical experience in both project management and implementation. She has delivered almost 30 process and technology enablement AX projects for local and global companies ERP cross-functional integration consulting services for local and global company. Finance, supply chain, retail and master planning & manufacture analysis and design. Business process engineering/improvement in addition to the system implementation. Plenty of project implementation experiences on discrete production company, process production Company, trading company and Retail Company. Good project management skill including resources management, budget control, implementation phase scheduling, contingency planning and change enablement. Good communication and interpersonal skills. Show less

    • Avanade

      Jan 2014 - Dec 2014
      AX manager

      • Lead pre-sale sessions, demonstrate multi functions of Dynamic AX 2012, and Support our potential customer to design the whole structure of their future solution especially for global project• Build AX service line and people management. As career manager, support team member with capability building and career development• Support global project implementation from overseas.• Implement local project in China.

    • ASSA ABLOY Group

      Mar 2015 - now
      APAC ERP Service Delivery Manager

      Work as APAC ERP Service Delivery Manager in ASSA ABLOY for more than 7 years, worked with Sweden global team for Application Service Management, Embrace diversity, respect multicultures of team members, cooperate very well with global and APAC team members and external service providers in the virtual working environment Supporting APAC ERP system which including Microsoft Dynamics AX2012, Data Warehouse reports, Data Warehouse Cubes and 10+ integrations with other third party solutions. Established ERP support system and process according to ITIL methodology for APAC, Using Service Now as the professional tool and improved the working efficiency. Supporting 50+ entities in APAC, covering pacific region, ASEAN, SAARC and Northeast Asia, coordinating with Sweden HQ at the same time. Well understanding and adapt the region/country working cultures and cooperate with them very well. Rich experience of working with virtual teams Work as PM of ASSA ABLOY, worked together with India service provider, Implemented ART (Automatic Regression Test) project using Ranorex, using the output for long term regression test and improved the working efficiency a lot. Data analysis on the tickets of APAC and keep improving Establish effective working relationships with other teams of ASSA ABLOY group, inside APAC and also with other divisions. Understand business well, can quickly identify and assess the potential risk of the business & delivery, and communicate effectively. Keeping the good communication with stakeholders, keep them informing the updated support model & process, major issue and knowledge. Managing and working closely with third party service providers from The Philippines and India Excellent service provider management skill, good at contract negotiation, working quality control and invoice management. Good commercial acumen for budget and cost control. Show less

  • Licenses & Certifications

    • Project Management Professional (PMP)

      Project Management Institute
    • ITIL Foundation Level

      EXIN
    • DevOps Professional

      EXIN
    • Agile Scrum Master

      EXIN