Andrew J.

Experience

• 

  Arizona Western College

  May 2010 - Aug 2010

  Computer Consultant

  Delivered computer support and consultations for staff; Maintained computer labs using Ghost software; Setup and maintained audio video and teleconferencing systems.

• 

  University Technology Office at Arizona State University

  Aug 2010 - Jan 2020

  Configuration Manager and Jamf Admin for the University Technology Office at ASU. Supported thousands of endpoints, packaged and deployed software, operating systems and device configurations. Performed automation duties that improved efficiency in multiple areas including drivers and packaging. Configuration Manager and Jamf Admin for the University Technology Office at ASU. Supported thousands of endpoints, packaged and deployed software, operating systems and device configurations. Performed desktop support duties for many departments throughout the university. Utilized batch, vbscript and python to automate some tasks. Managed active directory and group policy for multiple departments. Performed basic tasks in Configuration Manger. Supported various departments. Managed Active Directory and Group Policy for multiple groups. Trainednew staff and student workers. Standardized the computer configurations and Active Directory structure formultiple departments. Responsible for providing computer support to multiple departments; Hardware and softwaretroubleshooting on Windows and Apple computer systems, including peripheral devices. Created Windows 7 image used by multiple departments.

  • Systems Analyst Senior

    Apr 2018 - Jan 2020

  • Systems Analyst

    Jul 2016 - Apr 2018

  • Systems Support Analyst

    Sept 2015 - Jul 2016

  • Systems Support Specialist

    May 2012 - Sept 2015

  • Systems Support Consultant

    Aug 2010 - May 2012
• 

  Patch My PC

  Jan 2020 - now

  Support Engineer