
David Layton
Sales Engineer

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About me
Sales Manager at Associated Calibration & Training Ltd
Education

Stoke-On-Trent College (Couldon Campus)
2007 - 2009BTEC National Diploma for IT Practitioners - Level 3 Information Technology Merit, Merit, PassActivities and Societies: None Upon completing my OCR Nat Cert Info Tech i moved onto the Level 3 course which i completed. At this time, the college attempted to persuade me to follow the IT route at University, but I felt a need to get out of education and start earning.

Stoke-On-Trent College (Couldon Campus)
2006 - 2007National Certificate in ICT - Level 2 Information Technology PassActivities and Societies: None After passing my Travel and Tourism course i decided to invest and expand the small knowledge i had in IT, this paid off as i secured my Pass in National Certificate in ICT (Level 2).

Stoke-On-Trent College (Couldon Campus)
2006 - 2007Key Skills in Communication - level 1 Communication, General PassActivities and Societies: None This furthered my knowledge in communicating to people over the written / oral or over the telephone.

Stoke-On-Trent College (Couldon Campus)
2005 - 2006BTEC First Dip Travel & Tourism Travel & Tourism PassActivities and Societies: None During my time at The Co-operative Academy we were asked on two occasions to attend a work experience program at a number of local businesses, on both of these occasions I decided to attend a local travel agency during my time there my duties often included me assisting in increasing the stores sales and figures, To do this I got to decide which window display would benefit particular areas to which sales needed to improve. I was also trusted to operated the companies internal computer systems… Show more During my time at The Co-operative Academy we were asked on two occasions to attend a work experience program at a number of local businesses, on both of these occasions I decided to attend a local travel agency during my time there my duties often included me assisting in increasing the stores sales and figures, To do this I got to decide which window display would benefit particular areas to which sales needed to improve. I was also trusted to operated the companies internal computer systems and help make payment altercations to client holiday bookings. The placements also helped me improve me customer service skills as I also interacted with the consumers who used the store, to help them find information about a certain destination.This experience led me to select the "Travel and Tourism" course as I wanted to increase my knowledge in this industry. Show less

The Co-operative Academy of Stoke-on-Trent
2000 - 2005Activities and Societies: Drama Club
Experience

Goodwin International Ltd
Jan 2009 - Jan 2013Sales EngineerAs a Sales Engineer my role involved combing technical knowledge with sales skills. The emphasis of the work varied depending on the level of technical knowledge and understanding needed to sell competently the product and service offered and respond effectively to clients' queries and requests. Clients were usually technical engineers, project leaders and project buyers. Ensured clients' needs were met, liaising regularly with other members of the sales team and colleagues from a range of departments, such as procurement, design, production, and quality, and senior company managers/directors. My responsibilities also include: - Searching for new clients who could benefit from your products in a designated region- Travelling to visit potential clients- Establishing new, and maintaining existing, relationships with customers- Managing and interpreting customer requirements- Persuading clients that a product or service will best satisfy their needs- Calculating client quotations- Negotiating tender and contract terms- Negotiating and closing sales by agreeing terms and conditions- Offering after-sales support services- Administering client accounts- Meeting regular sales targets- Recording and maintaining client contact data- Co-ordinating sales projects- Supporting marketing by attending trade shows, conferences and other marketing events- Making technical presentations and demonstrating how a product will meet client needs- Providing pre-sales technical assistance and product education- Liaising with other members of the sales team and other technical experts- Solving client problems- Helping in the design of custom-made products Show less

Associated Calibration & Training LTD
Oct 2013 - nowAs Sale manager my role is to not only make sure we meet each monthly target but to ensure our clients receive a friendly, affordable, quick, no hassle service, safe in the knowledge that we are always on hand to assist no matter the query. My responsibilities also include:- Maintaining and increasing sales of the companies products and services.- Establishing, maintaining and expanding our customer base.- Servicing the needs of our existing customers.- Increasing business opportunities.- Ensuring the team meet and improve on monthly sales targets.- Training new sales staff.- Developing sales strategies.- Monitoring the team's performance and motivating them to reach targets.- Collecting customer feedback and ensure requirements are being met.- Reporting to senior managers.- Keeping up to date with products and competitors. Show less As a Sales Coordinator i was charged with the task of both procuring and processing new business whilst introducing our many current clients to the product and services we offer. My responsibilities also include:- Preparing and following up on any sales quotations made for clients, negotiating terms with the client at a cost best suited for them.- Efficiently responding to any on-line or telephone queries in a calm and friendly manner.- Liaising between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints.- Developing Sales strategy's accordingly. Show less
Sales Manager
Jun 2014 - nowSales Coordinator
Oct 2013 - now
Licenses & Certifications

PAT course incorporating the new IEE Code of Practice 4th Edition (Nov 2012)
Associated Calibration & Training LtdSept 2016
Introduction to Thermography
Infrared Training CenterMay 2018
Languages
- enEnglish
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