Deep Enrich
Herman Kwayu
904 followers
Dar es Salaam, Tanzania
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About me
Group Lead KYC & SIM SWAP | Regulatory Compliance, Customer Experience | Fintech | Project Management| PMP®
Education
Dar es Salaam Institute of Technology
-Communication System Technology
Experience
Airtel Tanzania
Nov 2017 - Apr 2022Business Simulation Analyst-customer experience
Jul 2019 - Apr 2022Revenue Assurance Analyst
Nov 2017 - Jul 2019
Ramani.io
Apr 2022 - Apr 2024Senior Project Manager -PMO
Feb 2023 - Apr 2024Project Manager
Apr 2022 - Jan 2023
Airtel Africa
Apr 2024 - nowGroup Lead KYC & SIM SWAPDriving KYC, Sim swap and Airtel money processes to ensure regulatory compliance and seamless customer experience, whilehaving competitive advantage for all country operations in Africa.
Licenses & Certifications
- View certificate
Agile Methodologies
Https://www.skillsoft.com/
- View certificate
Certified Information Systems Auditor (CISA) 2019: Continuous Monitoring
Https://skillsoft.com - View certificate
Expert Insights on Design Thinking
Https://www.skillsoft.comMar 2021 - View certificate
SQL*Plus Commands
SkillsoftAug 2020 - View certificate
Project Management Professional (PMP)
Project Management InstituteOct 2023 - View certificate
Expert Insights on Customer Relationships
SkillsoftJan 2021 
Scram Master training
AlisonJul 2022
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