Enricho Johnson

Enricho Johnson

Followers of Enricho Johnson674 followers
location of Enricho JohnsonCity of Cape Town, Western Cape, South Africa

Connect with Enricho Johnson to Send Message

Connect

Connect with Enricho Johnson to Send Message

Connect
  • Timeline

  • About me

    Senior Technical Engineer

  • Education

    • MasterGrade IT

      2016 - 2016
      Course- 20461 : Querying Microsoft SQL Server 2014 Course Training

      -Introduction to Microsoft SQL Server 2014 -Introduction to T-SQL Querying -Writing SELECT Queries -Querying Multiple Tables -Sorting and Filtering Data -Working with SQL Server 2014 Data Types -Using DML to Modify Data-Using Built-In Functions-Grouping and Aggregating Data -Using Subqueries -Using Set Operators -Using Window Ranking and Aggregate functions-Pivoting and Grouping Sets -Executing Stored Procedures -Programming with T-SQL… Show more -Introduction to Microsoft SQL Server 2014 -Introduction to T-SQL Querying -Writing SELECT Queries -Querying Multiple Tables -Sorting and Filtering Data -Working with SQL Server 2014 Data Types -Using DML to Modify Data-Using Built-In Functions-Grouping and Aggregating Data -Using Subqueries -Using Set Operators -Using Window Ranking and Aggregate functions-Pivoting and Grouping Sets -Executing Stored Procedures -Programming with T-SQL -Implementing Error Handling -Implementing Transactions -Improving Query Performance -Querying SQL Server Metadata Show less

    • Damelin

      2012 - 2014
      PC Engineering Information Technology

      -PC Technologies (A+)-Network Technologies (N+ Preparations) Configuring Windows 7 (70-680)-Desktop Support (70-685)-ICDL (International Computers Drivers License)-Configuring Windows Server 2008 Active Directory Configuring Windows Server2008 Network -Infrastructure Windows Server 2008 Administration-Config. Windows Server2008 Applications Infrastructure Windows Server Enterprise Administration-Project+ (PKO-003)

  • Experience

    • Ecentric Payment Systems

      Apr 2014 - Oct 2022

      Monitor all real-time systems and back office processes• Monitor all file movements for all clients• Configure new stores on ReconAssist• Monitor hardware of servers in our three data centres (CPU,RAM, Disk space utilization, etc.)• First point of contact and investigation for incidents internallyand externally (first line support)• Escalate any operational issue at any time of day as required(especially to other teams with specific skill sets, NID, DEV,Postilion etc.)• Distributing internal and external notifications of current issues(SMS/Email/phone calls)• Capturing operational incidents in ManageEngine• Requesting incident reports from third parties• Distributing end of day reports to clients Show less

      • Operations Team Lead

        Oct 2017 - Oct 2022
      • System Operator

        Apr 2014 - Oct 2022
    • Stanchion Payment Solutions

      Nov 2022 - now

      •Handling of day-to-day incidents and requests for information / basic transaction queries•Provide a stop-gap for incidents from reaching the Technical Lead•Assist with problem-solving and information gathering (traces/ log files etc)•Technical support of our environment•Assist the Technical Lead with the day-to-day management of the customers’ environment including production implementation•Early identification of issues•Recurring changes – such as the configuration of new stores/ BINs, etc•Proactively monitor the Postilion and POS environment•Escalation to Technical Lead if recurring issues mean there could be a problem•Basic monitoring and quality assurance checking•Creating rudimentary processes for use in day-to-day incident management•Documentation and contributing to the Knowledge base•Document change controls•Analysis of environment and issues – trends analysis•War room attendance – ad hoc•After-hour support calls – ad hoc Show less

      • Senior Technical Engineer

        Jan 2024 - now
      • Postilion Technical Engineer

        Nov 2022 - Jan 2024
  • Licenses & Certifications

    • EFSET Quick English Check - Score: Advanced / Proficient (CEFR C1/C2)

      EF Education First
      View certificate certificate