Experience

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  Decathlon sports india

  Apr 2019 - May 2019

  Operations and marketing intern
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  Idfc first bank

  Aug 2020 - Mar 2022

  Manager

  Analyzed customer database, reviewed documents, and performedCustomer Due Diligence (CDD) and Enhanced Due Diligence (EDD)to ensure compliance with regulatory requirements.• Tasked with increasing operational efficiency to reduce debtprovisioning and financial risk.• Regulated in-depth analysis of daily MIS and management reports,utilizing Tableau for structured data analysis and allocation-basedactions to maximize output.• Worked with McKinsey & Company on the "Green Channel project".• Applied strategic analysis to structured and unstructured databases,transforming data into an easily interpretable format.• Provided status reports and escalated issues to management.• Focused on the flow recovery of GCL and NCL buckets to minimizedebt provisioning, ensuring maximum GCL retention.• Analysed closely with compliance and risk divisions to ensure thebusiness unit's adherence to relevant regulations involving data. Show less

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  Axis bank

  Mar 2022 - Nov 2022

  Manager

  Implemented the collection process by assessing credibility based onliquidity ratio, geographic impact, and product type.• Improved collection effort by identifying, analyzing, andrecommending loss litigation opportunities.• Handled KYC (Know Your Customer) processes and monitoredtransactions of delinquent customers, providing end-to-end resolutionand regulatory control to business units and stakeholders.• Initiated and suggested legal action, arbitration under Section 9 andSection 17, and handled ongoing legal cases for the mappedportfolio.• Managed the auction process across regions and prepared write-upsfor the publication process of gold loan auctions in newspapers.• Remarketed assets through stock auctioning and registered partners.• Supported different departments (Sales, Customer Service, Legal,Operations) to resolve day-to-day issues. Show less

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  Tata consultancy services

  Nov 2022 - now

  Senior process associate