Deep Enrich
Nate R.
132 followers
Greater Fayetteville, AR Area
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About me
Software Engineer I at J.B. Hunt Transport Services, Inc.
Education
University of Arkansas at Little Rock
2019 - 2021Bachelor's degree Business Administration and Management, GeneralBachelor's Degree in Business Administration with a Major in Business Information Systems.
NorthWest Arkansas Community College
2017 - 2019Associate's degree Business Information Systems
Experience
J.B. Hunt Transport Services, Inc.
Jul 2019 - nowWorking with Genesys Engage On-Prem, I analyze, modify, design, and test routing strategies to meet business and customer requirements. Additionally, I perform full-stack development of multiple APIs and front-end applications which enable secure and efficient interaction with my team's environment, both through user interfaces and programmatically. I also create detailed reports for our internal stakeholders that include insights into call volumes and handling, allowing more informed business decisions. Show less
Software Engineer I
Jan 2023 - nowContact Center Specialist
Jul 2021 - Jan 2023Transportation Manager II
Feb 2021 - Jul 2021Transportation Manager I
Nov 2019 - Feb 2021Customer Experience Representative
Jul 2019 - Nov 2019
Licenses & Certifications
Certificate of Proficiency, Business Analysis
University of Arkansas at Little RockApr 2021- View certificate
Microsoft Office Specialist PowerPoint 2013
MicrosoftMay 2017
- View certificate
Microsoft Office Master 2013
MicrosoftMay 2017 - View certificate
Adobe Certified Associate in Web Communication Using Adobe Dreamweaver CS6
AdobeApr 2017 - View certificate
Microsoft Office Specialist Word Expert 2013
MicrosoftMay 2017 - View certificate
Adobe Certified Associate in Visual Communication Using Adobe Photoshop CS6
AdobeMay 2015 - View certificate
Microsoft Office Specialist Word 2013
MicrosoftApr 2017 - View certificate
HTML Essential Training
LinkedInOct 2022 - View certificate
Introduction to CSS
LinkedInOct 2022 - View certificate
Microsoft Office Specialist Excel 2013
MicrosoftMay 2017
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