Valentine Kabuthi

Dubai, United Arab Emirates

+91 xxxx xxxxx

[email protected]

1000 followers

Timeline
Nov 2006 - Feb 2007
Video Production Intern
Uganda Broadcasting Corporation
Jan 2008 - Oct 2008
Station Manager
Touch FM Limited
Nov 2008 - Nov 2010
Customer Service Representative
Standard Chartered Bank
Jan 2011 - Sept 2011
Customer Service Executive
Horizon Contact Centers Ltd
Sept 2011 - Feb 2013
Creative director
Jewels@val
Apr 2014 - Aug 2015
Guest Service Agent
Four Points by Sheraton
Sept 2015 - Sept 2021
PREMIUM CONNECTIONS VIP SERVICES
Emirates
United Arab Emirates
Current Company
Sept 2021 - now
TEAM LEAD - SENIOR CULTURAL GUIDE
Talents UAE
Dubai, Dubai, United Arab Emirates
About me
TEAM LEAD -SENIOR CULTURAL GUIDE - AL SHINDAGHA MUSEUM-DUBAI CULTURE
Education
- Makerere university
  2002 - 2005
  Attained a bachelors degree
- Bugema adventist secondary school
  2000 - 2001
  Advanced level
Experience
- Uganda broadcasting corporation
  Nov 2006 - Feb 2007
  Video production intern
- Touch fm limited
  Jan 2008 - Oct 2008
  Station manager
- Standard chartered bank
  Nov 2008 - Nov 2010
  Customer service representative
- Horizon contact centers ltd
  Jan 2011 - Sept 2011
  Customer service executive
- Jewels@val
  Sept 2011 - Feb 2013
  Creative director
- Four points by sheraton
  Apr 2014 - Aug 2015
  Guest service agent
- Emirates
  Sept 2015 - Sept 2021
  - PREMIUM CONNECTIONS VIP SERVICES
    Nov 2017 - Sept 2021
  - Senior Airport Service Agent
    Sept 2015 - Oct 2017
- Talents uae
  Sept 2021 - now
  - TEAM LEAD - SENIOR CULTURAL GUIDE
    Oct 2023 - now
  - CULTURAL GUIDE
    Apr 2022 - Sept 2023
  - Guide at UK Pavillion Expo 2020
    Sept 2021 - Mar 2022
Licenses & Certifications
- Creating positive conversations with challenging customers
  Linkedin
  Apr 2020
  View certificate
- Communication foundations
  Linkedin
  Apr 2020
  View certificate
- Empathy for customer service professionals
  Linkedin
  Jun 2020
  View certificate
- Listening to customers
  Linkedin
  Apr 2020
  View certificate
- Thriving @ work: leveraging the connection between well-being and productivity
  Linkedin
  Mar 2020
  View certificate
- Customer service: creating customer value
  Linkedin
  Apr 2020
  View certificate
- Communicating with confidence
  Linkedin
  Apr 2020
  View certificate
- Influencing others
  Linkedin
  Apr 2020
  View certificate
- Writing email
  Linkedin
  Apr 2020
  View certificate
- Customer service: handling abusive customers
  Linkedin
  Apr 2020
  View certificate
Volunteer Experience
- First Aider
  Issued by Kenya Red Cross
  Associated with Valentine Kabuthi

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Valentine kabuthi

Timeline

Video Production Intern

Station Manager

Customer Service Representative

Customer Service Executive

Creative director

Guest Service Agent

PREMIUM CONNECTIONS VIP SERVICES

TEAM LEAD - SENIOR CULTURAL GUIDE

About me

Education

Makerere university

Bugema adventist secondary school

Experience

Uganda broadcasting corporation

Touch fm limited

Standard chartered bank

Horizon contact centers ltd

Jewels@val

Four points by sheraton

Emirates

PREMIUM CONNECTIONS VIP SERVICES

Senior Airport Service Agent

Talents uae

TEAM LEAD - SENIOR CULTURAL GUIDE

CULTURAL GUIDE

Guide at UK Pavillion Expo 2020

Licenses & Certifications

Creating positive conversations with challenging customers

Communication foundations

Empathy for customer service professionals

Listening to customers

Thriving @ work: leveraging the connection between well-being and productivity

Customer service: creating customer value

Communicating with confidence

Influencing others

Writing email

Customer service: handling abusive customers

Volunteer Experience

First Aider

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