Experience

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  Dimension data

  Sept 2005 - Jul 2013

  Senior network engineer

  • design, implement, and maintained effective network connectivity• supported pre-sales role for technical advice to clients• provided network consulting to setup strategic network plan for clients• managed technical supports for clients using monitoring and troubleshooting tools

• 

  Dynatrace

  Aug 2013 - Mar 2015

  Technical engineer

  • supported technically APM (Application Performance Management) products for clients• took charge of maintenance of equipment included subscription contracts• managed issues and technical supports for clients

• 

  Penta security inc.

  Apr 2015 - Jul 2018

  Presales specialist

  • supported pre-sales products - web application firewall, DB encryption, Single-Sign-On (SSO)• composed sales proposal documents and presentations to support clients in meetings• managed sales department for enterprise business division• managed sales team performance, sales opportunity support, and pre-sales team

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  Lac group

  Sept 2021 - now

  It support specialist