Experience

• 

  Elwaseet egypt

  Feb 2014 - Feb 2015

  Sales representative
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  Etisal international group

  Mar 2015 - Mar 2017

  Responsible for giving training to the staff, meet new team members, and quickly integrate them into the team.Responsible for distributing tasks fairly among team members according to the competence of each team member.Responsible for identifying the problem and analyze its data and solve it, build a strong team capable of achieving the required accomplishments.Responsible for work to increase the efficiency of the team permanently, solving problems among the members of the team, the ability to select and build leadership figures within the team. Show less

  • Customer Service Team Lead

    Feb 2016 - Mar 2017

  • Customer Service Agent

    Mar 2015 - Jan 2016
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  Nisr elbariya agency

  Apr 2017 - Oct 2019

  Account manager

  Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue.Identifying promising prospects through cold-calling, networking, and customer referrals.Ensuring that all sales administration and customer service activities run smoothly.Providing overall guidance to newly-recruited Sales Representatives.Maintaining accurate records of the total number of sales made, potential and existing customers, as well as sales employee performance evaluations.Assisting newly-recruited or less experienced Sales Representatives in answering technical questions posed by customers.Analyzing sales metrics to determine whether current sales strategies are effective.Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests. Show less

• 

  Gets marketing agency

  Oct 2019 - Feb 2022

  Account manager & content creator

  All the responsibilities of the account manager, from dealing with customers and leading the team, coordinating customer accounts, developing business, in addition to creating different ideas for advertising campaigns and creating new creativity and creative content.

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  Golden phoenix 369

  Feb 2022 - Jan 2023

  Operations manager & content creator

  In my role as an Operations Manager, I am entrusted with the strategic management and cultivation of customer accounts, coupled with the leadership and coordination of a dynamic creative team to deliver top-tier marketing campaigns and products. My responsibilities extend to close collaboration with clients, account executives, and fellow creative professionals, ensuring a profound understanding of their needs and expectations. I meticulously oversee the design layout and visual impact of diverse materials, products, and publications, assuring alignment with brand identity and vision. Staying abreast of industry trends, I am involved in talent acquisition and supervision, overseeing a spectrum of creative roles, including graphic designers, artists, and voice-over artists. My role further encompasses active participation in high-level decision-making processes and serving as the representative of the artistic team in engagements with upper management. Show less

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  Tripidays egypt tours

  Jan 2023 - now

  Marketing manager