Experience

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  Beta industrial products

  Jan 2000 - Nov 2001

  Assistant engineer- quality assurance

  Responsibilities: Reported to the Manager – Quality, led a team of 30+ workers in the finishing department (suspension parts) & supervised assembly line production, finishing, packing & dispatch of products as per QA norms and key result areas.• Actively involved in implementing ISO 9002 QMS standards across the company and initiated steps to carry out floor inspections from time to time to ensure compliance.

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  Madhusudan nippon limited, gurgaon

  Dec 2001 - Jul 2004

  Engineer

  Reported to the General Manager - Quality, to supervise QC inspectors and minimize line rejection at customer ends in line with set key performance indicesAchievements:• Essayed a success story with full accountability for warranty analysis and employment of all countermeasures to eradicate defects to bring down warrant claim below 10 PPM for Maruti Udyog Ltd.• Adroitly conceptualized & conducted SPC/MSA study for cables & documentation for ISO/TS-16949 QMS, OHSAS 18001 with report of zero NCR during the certification audit of TS-16949 to fulfill the corporate vision & mission statement. Show less

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  Motherson sumi systems ltd

  Aug 2004 - Sept 2006

  Engineer

  Achievements: Ÿ Acted as catalyst of change to adopt industry best practices to ensure zero repeat in customer concerns and ably attained 25% reduction in customer concerns during FY 2005-2006. Ÿ Championed efforts to strengthen systems and revamp processes as departmental management representative for TS16949 QMS & ISO 14001 EMS & conducted internal audits to guarantee adherence to international norms and company policy with non conformance report- NCR raising no issues during re-certification & surveillance audits.Ÿ Excelled as member of suggestion committee & steering committee with steps to impart training to engineers on ISO 9000 QMS, ISO/ TS 16949, ISO 14001 EMS, SPC, SQC, MSA, 7 QC tools, control plan, FMEA, 8D, Six Sigma. Show less

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  Poly medicure ltd

  Sept 2006 - Feb 2007

  Sr engineer - six sigma

  Responsibilities:Reported to the Vice President- Operations, led 2 member core team, to plan strategy and implement lean 6 Sigma across the organization as per the key performance parameters.Achievements:• Led organization initiative to implement Total Productive Maintenance- TPM, Lean Six Sigma and QMS.• Calculated the Overall equipment effectiveness (OEE) & improve the OEE of vital machines.• Displayed dynamic leadership styles to identify and lead Six Sigma projects after approval by the top management & conducted internal audits of ISO 9001 QMS & ISO 14001 EMS across the organization.• Spearheaded efforts to complete 2 nos. Six Sigma projects (DMAIC approach) namely reduction in rejection at tipping stage & reduction of variation in molding process.• Deftly conducted time study and suggested better material and process flows to reduce the cycle time by 20%.• Duly recognized for transformational leadership role in imparting training to the junior & middle management staff on ISO 9000 QMS, ISO 14001 EMS, SPC, MSA, 7 QC tools, control plan, FMEA, QFD, Six Sigma & PSP. • Instrumental in guiding the team to prepare the first process & design FMEA of organization for I.V Cannula. Show less

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  Nippon audiotronix ltd

  Mar 2007 - Sept 2007

  Assistant manager - qa

  Reported to the Vice President- Design and Quality, led 5 member team, to drive entire QA activities and closely monitor performance as per set key performance indices.Achievements:Ÿ Successfully faced external audit for TS16949 norms within 3 months of joining without reporting any non compliance- NC in the Quality Department.Ÿ Exhibited commendable performance as lead QA Department & Management Representative for TS 16949 & ISO 14001:2004 EMS, to smoothly conduct internal audits across the organization.Ÿ Ably imparted training & mentorship programmes on 7 QC and Six Sigma tools and applications to upgrade skills set and develop competency level of the QA team.Ÿ Acted as change agent to study existing patterns and identify improvement areas to deliver best results through 6 sigma/ lean sigma projects. Ÿ Initiated supplier ranking based on Quality and delivery performance, build sound action plans to improve/ upgrade performance and thereby create competitive advantage. Show less

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  Tata cummins ltd

  Oct 2007 - Dec 2010

  Manager - customer quality & warranty

  Reported to the DGM- Customer Quality, led a 2 member core team, to meet assigned targets as per specific key performance matrices.Achievements:• Displayed acumen to reduce warranty costs per engine by 25% which resulted in recovery of Rs. 1.3 Cr. from TML.• Merited for developing the warranty administartaion function and setting up all related processes.• Innovatively ideated to establish & map the warranty administration process including SOP, work instruction & formats. • Proactively developed forecasting method for warranty cost based on analysis of historical/ actual data to deliver best performance.• Played a stellar role to draft the MOU for warranty transfer from Tata Motors to TCL. • Scripted an impressive success story by restructuring & streamlining operations to adroitly handle diesel engine failure complaints (BSII, BSIII & ISBe) from following customers- TML, AMW, Eicher, CSS & field service. • Essayed a success story by carrying out periodic warranty claim negotiation & technical/ commercial settlement with respective OEM, issue instructions to Finance to issue debit/ credit note & cross charging of warranty costs to suppliers.• Exhibited stewardship to identify top customer concerns for reduction in warranty cost per engine & repair per hundred. • Championed efforts to define problem, analyze failure report/ failed part, initiate CAPA along with closure of complaints. Show less

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  Tata cummins private limited

  Dec 2010 - now

  Leader application engg (sr general manager)

  Leading a team of 19 Engineers spread across multiple locations to integrate our products – Engines (Diesel, LNG, Hydrogen), ATS, Transmission, Fuel delivery system. Handling application portfolio of more than 6000+ Cr value.Ÿ Front face to OEMs for all the engineering work, lead weekly technical project discussions with OEM engineering teams to review and align DVP, Project management & plan communication strategy for the product changes.Ÿ Collaborate strongly with Program management, Quality, and engineering teams to meet project deliverables.Ÿ Develop functional strategy for products, peoples, and processes to develop short term and long term workplan. Ÿ Strategic planning of team size, competencies from organisational and technical perspective. Show less