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Christine Lambon

Christine Lambon

Passenger Service Agent

Followers of Christine Lambon1000 followers
location of Christine LambonDubai, United Arab Emirates

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  • Timeline

  • About me

    Experienced Senior Customer Service Assistant | Airline Industry Enthusiast | Committed to Elevating Passenger Experiences |

  • Education

    • PATTS College of Aeronautics

      2011 - 2015
      Bachelor of Science in Tourism Management Airline Operations

  • Experience

    • Etihad Airways

      Jun 2015 - Mar 2018
      Passenger Service Agent

      Flight Controller• Handling the overall operations of on-going flight. Admin (Office) • Responsible for monthly, quarterly and yearly reports of flight operations and emails for passenger request like seat request, meals and other special handling to the head office. Check-In Agent • Securing, checking and verifying proper documentation like valid visa, passport and ticket while a high level of customer service is provided for all passengers.Gate Agent • Initiates Boarding announcements, Final Call, and Closing announcement at the gate.Arrival Agent• Checks the essential details of the flight arrival details, retrieves connection data, collect special handling like Wheelchair passengers, Unaccompanied Minor, CVIP and other special handling. Show less

    • G4S

      Sept 2018 - Apr 2020
      Assistant Trainer

    • Dubai Airports

      Sept 2018 - Apr 2020

      • Customer Service Group Leader

        Sept 2018 - Apr 2020

      • Lost Property Agent

        Sept 2018 - Apr 2020

    • LBC Express, Inc.

      Sept 2020 - Mar 2022
      Customer Relations Specialist

    • Emirates

      Mar 2022 - now
      Senior Customer Service

  • Licenses & Certifications

    • Community Immunity Ambassador

      Mohammed Bin Rashid University of Medicine and Health Sciences (MBRU)
      Apr 2020

    • Cannadian Visa Travel Document

      Philippine Airport Ground Support Solutions, Inc (PAGSS)
      Apr 2017

    • Dangerous Goods Awareness

      Philippine Airport Ground Support Solutions, Inc (PAGSS)
      Apr 2017

    • Safety Management System and Human Factors

      Philippine Airport Ground Support Solutions, Inc (PAGSS)
      Apr 2017

    • Advanced Sabre Sonic Check-in

      Etihad Airways
      Oct 2015

    • Basic Passenger Services Agent

      TESDA: Technical Education and Skills Development Authority
      Oct 2015

    • Schengen Visa Travel Document

      Philippine Airport Ground Support Solutions, Inc (PAGSS)
      Apr 2017

    • Advanced Passenger Services Agent

      TESDA: Technical Education and Skills Development Authority
      Oct 2015

    • Basic Sabre Sonic Check-in Program

      Etihad Airways
      Oct 2015

    • Emergency Response

      Etihad Airways
      Dec 2007

  • Honors & Awards

    • Awarded to Christine Lambon
      NAJM Merit Award Emirates Group Mar 2025
    • Awarded to Christine Lambon
      NAJM Merit Award Emirates Group Feb 2024
    • Awarded to Christine Lambon
      Certificate of Recognition as Top Performer LBC Express Inc. May 2021 Top Performer for the 1st Quarter of 2021
    • Awarded to Christine Lambon
      Certificate of Recognition as Top Performer LBC Express Inc. Apr 2021 Top Performer month of September 2020, November 2020, December 2020, January 2021, February 2021, April 2021 - Top Performer in providing excellent customer service and embodying company core values.
    • Awarded to Christine Lambon
      Certificate of Recognition as Best Public Speaker Filipino Institute Sep 2020 In recognition of outstanding performance.
    • Awarded to Christine Lambon
      Certificate of Completion from Mohammed Bin Rashed University of Medicine and Health Sciences Mohammed Bin Rashed University of Medicine and Health Sciences Apr 2020 As part of the MBRU Community Immunity Ambassador Program.
    • Awarded to Christine Lambon
      Appreciation Letter from Dubai Airports Dubai Airports Mar 2020 In recognition of my outstanding customer service performance
    • Awarded to Christine Lambon
      Commendation Letter from Economy Class Passenger Etihad Airways Philippines Nov 2017 In recognition of my outstanding performance.
    • Awarded to Christine Lambon
      Commendation Letter from Business Class Passenger Etihad Airways Philippines May 2017 In recognition of my exceptional service.
    • Awarded to Christine Lambon
      Commendation Letter from Philippine Airport Ground Support Solutions Philippine Airport Ground Support Solutions Dec 2015 In recognition of my full support and hard work to the company.
    • Awarded to Christine Lambon
      Best Groomed Female from Philippine Airport Ground Support Solutions Philippine Airport Ground Support Solutions May 2015 In recognition of my standard and maintained grooming standard.
    • Awarded to Christine Lambon
      Leadership Award PATTS College of Aeronautics Mar 2015
    • Awarded to Christine Lambon
      Leadership Award Blessed Elena Academy Mar 2011
    • Awarded to Christine Lambon
      Third Honorable Mention Blessed Elena Academy Mar 2007

  • Volunteer Experience

    • Public Speaker

      Issued by Toastmasters International on Sept 2023
      Toastmasters InternationalAssociated with Christine Lambon

    • Packing Helper

      Issued by Department of Social Welfare and Development on Jun 2011
      Department of Social Welfare and DevelopmentAssociated with Christine Lambon