Experience

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  Info quest technologies

  Oct 2005 - Apr 2006

  Desktop technician

  Info Quest Technologies, a leading information and communication technology company in the Greek market, recruited me in Assemblage department, in order to setup servers and desktops and to provide quality control. My responsibilities was to:• Home and professional Desktops and Servers assemblage and Operating system and applications installation.• Desktops and Servers Quality Control.

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  Fujitsu technology solutions

  May 2006 - Apr 2010

  It support technician

  Fujitsu Technology Solutions recruited me though High Tech S.A., Man Power Group and Project Solutions, which were its official service partners. My responsibilities included work as an IT Support Technician in their maintenance and support contract with Wind Hellas Telecommunications, the Greek subsidiary of Wind, an international telecommunications company. My responsibilities were:▪ Coordinate and provide second-level technical support to IT field technicians.▪ Provide applications (web based and local) and technical support to head office, retail stores and end-users through Remote Desktop, via telephone as well as on-site.▪ Maintain and improve IT service quality, by performing daily follow up and management on requests and incidents, from identification and recording until closure. ▪ Operate Active Directory, set up users’ accounts, issue permits and passwords.▪ Install, configure, upgrade and troubleshoot workstations, servers, network hardware, printers and software.▪ Implement and support IT projects.▪ Draft technical documentation and user manuals. Show less

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  Iek of peristeri

  Feb 2008 - Jun 2008

  Instructor

  IEK of Peristeri is a public Institute of Vocational Training, that offers training courses accredited by the Ministry of Education & Religious Affairs, Culture & Sports. I was in charge of: • Teaching LAN and WAN’s function and characteristics, Cabling, IPv4 subnetting, TPC/IP diagnostic tools, NAT, security etc (Theory and Lab).

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  Tnt express

  May 2010 - Jun 2017

  It coordinator

  TNT Express, an international courier delivery services company headquartered in Hoofddorp, Netherlands, recruited me in IT department in order to coordinate IT operations in several TNT overseas branch offices in countries beyond Greece, such as Malta, Serbia, Montenegro, Croatia, Albania, Bosnia and Herzegovina, FYROM and Kosovo. My responsibilities are: ▪ Support and maintain LAN, WLAN, WAN, WWAN and network-related issues.▪ Coordinate between service provider groups for requests and incidents requiring multi-teams engagement.▪ Maintain and improve IT service quality, by performing daily follow up and management on requests and incidents, from identification and recording until closure. ▪ Coordinate and provide technical support to southeast Europe associates.▪ Provide applications and technical support to end-users through Remote Desktop and telephone but also on-site. ▪ Provide technical support on web based Customer Interface Technology systems.▪ Administer Active Directory, manage users’ accounts, permits, passwords and policies.▪ Monitor and handle system backup and restore procedures.▪ Install, configure, upgrade, update and troubleshoot workstations, servers, network hardware, printers and software.▪ Implement and support of IT projects.▪ Install, manage and maintain mobile devices through Mobile Device Management System.▪ Ensure information security by utilizing Access Control Management, managing VPN and MDM, configuring disk encryption, and keeping OS and Antivirus regularly updated.▪ Maintain inventory control of all hardware and software items and ensure that all users comply with local copyright laws.▪ Generate regular service level reports, and provide to senior IT management. ▪ Draft technical documentation and user manuals.▪ Training users on Information Systems.▪ Ensure smooth operation of all IT systems.▪ Identify any trends, problems or emerging issues for follow-up action by root cause analysis. Show less

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  Pro4ia

  Jun 2017 - Nov 2019

  Network security engineer

  Pro4ia Inc., a US based entity, a global technology services company, providing solutions and expertise as a trusted technology partner, recruited me as an Engineer in the Network team, in order to provide my services so clients can achieve predictable and reliable results. My responsibilities are:▪Active member of the development team, and work closely with the client facing team, in order to develop complete infrastructure solutions.▪ Interface with clients directly to discern network and voice infrastructure requirements and apply those requirements to new and existing system implementations. ▪ Identify network improvements that will contribute to increased availability, stability, and performance in company's environment.▪ Develop network device configurations and standards based on industry best practices.▪ Identify and implement tools to facilitate the continuous management of production environment.▪ Work with the managed service provider division in supporting clients’ networks.▪ Owning resolution of significant network outages. ▪ Provide remote support to clients in handling network related service ticket requests and incidents. Show less

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  Dataplex s.a

  Nov 2019 - Feb 2020

  Senior network security engineer

  Dataplex S.A. is a well established company in the field of Computers, Information Systems and particularly Enterprise Communications, recruited me as a Senior Network Engineer, in order to provide my services so clients can achieve predictable and reliable results. My responsibilities are:▪Follow the full life-cycle of related networking infrastructure projects from high level design and development and testing through to detailed design.▪Collecting and interpret business requirement and converting those requirements into network designs.▪Troubleshooting problems to meet service restoration and network availability and reliability objectives.▪Perform configuration, testing, and troubleshooting of IP network infrastructure. Show less

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  Inttrust s.a.

  Feb 2020 - Nov 2020

  Senior network security engineer

  Inttrust S.A. is a trusted digital solutions provider creating value for customers, encompassing Cloud, Mobility, Big Data, Social Media, and the Internet of Things, recruited me as a Senior Network Engineer, in order to provide my services so clients can achieve predictable and reliable results. My responsibilities are:▪Follow the full life-cycle of related networking infrastructure projects from high level design and development and testing through to detailed design.▪Collecting and interpret business requirement and converting those requirements into network designs.▪Troubleshooting problems to meet service restoration and network availability and reliability objectives.▪Perform configuration, testing, and troubleshooting of IP network infrastructure. Show less

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  Pro4ia

  Dec 2020 - Aug 2022

  Senior network security engineer

  Pro4ia Inc., a US based entity, a global technology services company, providing solutions and expertise as a trusted technology partner, recruited me as a Senior Engineer in the Network team, in order to provide my services so clients can achieve predictable and reliable results. My responsibilities are:▪Follow the full life-cycle of related networking infrastructure projects from high level design and development and testing through to detailed design.▪Collecting and interpret business requirement and converting those requirements into network designs.▪Troubleshooting problems to meet service restoration and network availability and reliability objectives.▪Perform configuration, testing, and troubleshooting of IP network infrastructure. Show less

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  Check point software technologies ltd

  Oct 2022 - now

  Security engineer

  Check Point Software Technologies Ltd., a leading provider of cyber security solutions to governments and corporate enterprises globally, recruited me as a Security Engineer, to contribute on redefining the security landscape by meeting customers’ real-time needs and provide cutting-edge technologies and services to an ever-growing customer base. My responsibilities include:▪ Create architecture designs of technical solutions.▪ Present solutions to customers.▪ Address technical questions, offer insight into best practices and manage Proof-of-Concepts.▪ Drive meetings with end customers to identify their problems and provide appropriate solutions.▪ Assist partners and key customers in solving technical problems.▪ Respond to RFI's & RFP's.▪ Be part of strategic planning.▪ Lead technical and pre-sales training.▪ Engage and educate account managers and end customers on the latest security technologies.▪ Work closely with the sales team to identify prospects. Show less