Naqi Madad

Experience

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  PTCL

  Jul 2012 - Aug 2012

  Intern-Network Engineer

  • Work as a team member in MDF (Main Distribution Frame) Network.• Work as a team member in Customer Relation Management (CRM) Software.• Access the working principles of Digital Subscriber Line (DSL) over DHCP and DNS Servers.

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  Pakistan Telecommunication Authority (PTA)

  Jun 2014 - Mar 2016

  Managment Trainee Officer

  • Deployed Active Directory Services ADS in Win 2008 Server.• Providing networking support & maintenance like connectivity with servers, PCs and other equipment on the LAN/WAN. • Liaising with management and vendors to assess computing needs and system requirements.• Management of the Network applications, equipment and infrastructure installed in Data Center.• Analysis and evaluation of technical proposals for procurement of ICT equipment.• Providing support to IBM Lotus Notes Clients/Server environment.• Providing support and troubleshooting to RF-ID based employee identification system.• Managing Multimedia set-up & Audio/Video Conferencing with all Zonal Offices of the PTA.• Work as a backup person for IT inventory & Assets Database of IT equipment.• Work as a member of help desk support team for daily software/hardware complains. Show less

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  Jolta Technologies

  Apr 2016 - Jul 2017

  Application Search Engine Optimizer

  • Works as a Creative Writer, Write Description (Content Writing) of most of the mobile apps. • Text and story writing for game dialogue, character conversation and storytelling.• Actively researching, testing & proposing new approaches to improving search engine rankings.• Selecting search phrases with the current and future trends of gaming industry.• Manipulating the servers for implementing new features & inserting new content into the game(s).• Analyzing search results via Web Analytics and other specialist tools.• Monetization and promotion of games on social media platforms.• Work as a Quality assurance team member for testing different mobile games. Show less

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  Defence Housing Authority (DHA),Islamabad

  Aug 2017 - Jul 2022

  IT Support Engineer

  • Responsible for diagnosing & resolving System/Network & end users problems. • Providing support to Enterprise resource planning (ERP) in Connectivity, ID's creation, POS & Membership RFID cards integration, Purchase orders and in HR attendance modules.• Managing WordPress based Jacaranda DHA & JFC Cineplex websites.• Developing the infrastructure layouts and systems to meet the organization needs. • Liaising with management and vendors to assess computing needs and system requirements.• Analysis and evaluation of technical proposals for procurement of ICT equipment.• Providing support, printing & troubleshooting to RFID based employee & members identification system.• Deployed & Manage MS DHCP server, Central Ubiquiti based WIFI & Conferencing Multimedia setups.• Responsible for allocating work to junior staff and training for new staff. • Managing IT&T inventory & Assets Database of JFC Members & IT equipment’s.• Consult with clients to determine objectives & requirements for events, such as meetings, conferences, corporate events & conventions.• Supervise the Sound & CCTV system of JFC, which lies under the umbrella of IT. Show less

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  Capital University of Science & Technology

  Jun 2019 - now

  Network Engineer

  Manage & Providing support to Class Rooms, Instruction LAB’s & Auditoriums.Troubleshooting of PC’s, laptops and mobile devices.First level support to Students, Staff and Faculty for all IT related issues.Administering the IT department’s policies and procedures.Installation and support of IT equipment i.e., Printers, Multimedia & all kind of peripheral devices.Responsible for diagnosing & resolving system/network & end users’ problems.Providing support to Student, Faculty Portal and Windows Domain in Connectivity, IDs creation, attendance, leaves and administrative issues.Managing IT inventory & administrative roles of designated departments.Providing support to online/offline seminars, workshops, Conferences & Team Meetings. Show less