Jeffrey Adams

Experience

• 

  AutoZone

  Jan 2004 - May 2016

  - Accountable for the performance of 12 retail stores (including commercial sales and a regional hub warehouse) in the D.C. region- Led a district culture focused on customer satisfaction, sales growth and retention- Developed an annual business plan for the district with individual goals for each store focused on building customer base, cash flow and controlling expenses- Drove sales performance, maximized gross profit margins, monitored P&Ls, and ensured proper inventory levels- Monitored sales, cash flow, inventory, and security controls- Ensured store managers achieved or exceeded sales targets- Routinely and frequently visited stores and commercial accounts- Reinforced and evaluated the period sales plans during store visits- Helped managers develop coaching and training plans for the staff to provide customer service, enhance productivity, and market products to enhance sales and profits- Taught managers to utilize performance tools to track and increase sales- Evaluated and coached managers on professional selling and culture topics - Evaluated store operations and developed tactical plans to improve the store manager’s overall performance- Attracted, recruited, hired, trained and developed high caliber store personnel- Assured fair and equal employment opportunities for employees and applicants- Ensured store managers staffed and scheduled store personnel to meet customer needs- Ensured managers understood and upheld company policies, including accident and loss prevention procedures- Ensured managers provided and maintained a safe working environment and employees practiced safe behaviors including utilizing personal protective equipment- Provided performance counseling and distributed employee disciplinary actions when necessary- Addressed and resolved customer concerns- Evaluated staffing requirements for optimal sales and customer service performance- Served as an expert witness, for the corporation, at unemployment hearings Show less - Supervised day to day operations in retail and commercial sales to ensure attainment in sales metrics, profit, customer service and store standards- Resolved customer complaints regarding sales and service- Attracted, recruited, hired, trained and developed high caliber store personnel- Trained and coached personnel to build bench strength - Prepared employees for promotions- Managed, analyzed and reconciled monthly P&L statements- Developed and initiated action plans to increase achievements and identify opportunities Show less

  • District Manager

    Jul 2008 - May 2016

  • Store Manager

    Jan 2004 - Jul 2008
• 

  Advance Auto Parts

  Jun 2016 - Sept 2020

  General Manager
• 

  NAPA AUTO PARTS

  Sept 2020 - Jan 2024

  General Manager
• 

  Genuine Parts Company

  Jan 2024 - now

  • District Manager

    Sept 2024 - now

  • Area Manager

    Jan 2024 - Sept 2024