Nino Kutchava

Education

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  Inbound tour management

  -

  Job description:** Visiting hotels to ascertain accommodation quality and suitability** Implementing the tasks given by the senior tourism managers** Taking responsibility for making contracts with hotels under the supervision of senior managers;** Collecting, evaluating and responding (as appropriate) to customer feedback** Using market research information to guide decisions** Assisting the senior managers in calculating the tour packages and providing customers with… Show more Job description:** Visiting hotels to ascertain accommodation quality and suitability** Implementing the tasks given by the senior tourism managers** Taking responsibility for making contracts with hotels under the supervision of senior managers;** Collecting, evaluating and responding (as appropriate) to customer feedback** Using market research information to guide decisions** Assisting the senior managers in calculating the tour packages and providing customers with tour programs;** Issuing invoices Show less

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  Hotel management skills

  2017 - 2017

  plan and organise accommodation, catering and other hotel servicespromote and market the businessmanage budgets and financial plans and control expendituremaintain statistical and financial recordsset and achieve sales and profit targetsanalyse sales figures and devise market and revenue management strategiesrecruit, train and monitor staffplan work schedules for individuals and teamsmeet and greet customersdeal with customer complaints and… Show more plan and organise accommodation, catering and other hotel servicespromote and market the businessmanage budgets and financial plans and control expendituremaintain statistical and financial recordsset and achieve sales and profit targetsanalyse sales figures and devise market and revenue management strategiesrecruit, train and monitor staffplan work schedules for individuals and teamsmeet and greet customersdeal with customer complaints and commentsaddress problems and troubleshoot accordinglyensure events and conferences run smoothlysupervise maintenance, supplies, renovations and furnishingsdeal with contractors and suppliersensure security is effectivecarry out inspections of property and services Show less

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  Computer service center

  2010 - 2010

  Computer service center

  Training course of computer : MS Windows XP, MS Word XP, MS Exeel XP,Internet.

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  Ilia State University

  2014 - 2017

  Бакалавр делового администрирования Бизнес/коммерция, общее направление 70

  Business schoolBACHELOR IN BUSINESS ADMINISTRATION (BBA - MANAGEMENT, TOURISM) ENGBUSINESS ADMINISTRATION: MANAGEMENTBUSINESS ADMINISTRATION: BANKING AND FINANCEBUSINESS ADMINISTRATION: TOURISMPROGRAMME IN CULTURAL MANAGEMENT