Hildarahi L. Orihuela Lino

Experience

• 

  OverIT - Field Service Management

  Nov 2020 - now

  • Periodic understanding of clients' business processes and needs;• Translation of functional requirements into technical specifications & user stories using Jira and Confluence;• Design and integrate software components;• Design efficient SQL relational databases to support data storage and retrieval, ensuring optimal performance and scalability for our FSM solutions;• Design and implement APIs to facilitate seamless communication and integration between different components of the FSM solutions, ensuring interoperability and ease of use for our customers;• Leading the technical implementation and product configuration;• Manage optimization techniques to enhance software efficiency, robustness, flexibility, and scalability;• Design and execute technical and integration tests to ensure software quality and reliability; Show less

  • IT Technical Analyst

    Jan 2024 - now

  • Functional Service Desk Agent

    Feb 2021 - Jan 2024

  • Stagista

    Nov 2020 - Jan 2021