Angela Banner, PMP,PSM,CSM

Experience

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  INCAT

  May 2000 - Dec 2002

  Helpdesk Group Leader

  • Mentor, train and manage Help Desk technicians.• Maintain customer contacts in call database system

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  Memorial Hospital of South Bend

  Feb 2003 - Jul 2012

  System Analyst II

  • Create and manage Cerner Security accounts.• Troubleshoot security issues with positions across all Cerner Nets.• Coordinate, implement and execute new software rollouts.• Develop and maintain testing scripts for all supported applications.• Perform system testing and analysis in Test and Production environments.

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  Honda of America Mfg., Inc.

  Sept 2012 - Jan 2013

  Information Technology Help Desk Technician

  • Install, troubleshoot, and maintain hardware and software needs and issues.• Create technical documentation for MS OneNote searchable database.• Invoice monthly purchases.

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  Midmark Corporation

  Jan 2013 - Aug 2013

  IT PC Technician

  • Install, maintain, and troubleshoot hardware and software needs of the company.• Documentation creation for IT Technician's solutions database.• Support of HP printers, plotters, and Zebra label printers.

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  Crown Equipment Corporation

  Oct 2013 - Sept 2016

  IT Project Manager

  • Managed the Lotus Notes to Exchange migration project. Migrating 1,700+ Technician mailboxes in one month and 5,000+ Crown staff mailboxes in five months with a 97 percent feedback approval rating. • Managed and integrated the new Cherwell Incident tracking system into the IT Service Center over a period of six weeks. • Coordinated the Crown Kinston facility Network Project, upgrading all routers, switches, access points, cables, and air conditioning unit in a nine-week time frame to meet the Crown 360 launch. Show less

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  Midmark Corporation

  Sept 2016 - Apr 2022

  Certified Project Manager

  • Managed Project 483 Program of the 2018 FDA inspection at the Midmark Versailles, OH location resulting in improvements to Midmark’s QMS processes and procedures, a Corporate Quality Dashboard to monitor quality issues as they develop, promoting a stronger “Culture of Quality” at Midmark and passing inspection by the FDA. • Managed the QA Improvements Program to address and improve the Medial Single Audit Program (MDSAP) non-conformities and observation findings and the FDA 2018 inspection audit observations resulting in the creation of an improved CAPA system, a stronger “Culture of Quality” at Midmark and zero nonconformities for the 2020 inspection year. • Managed UDI Class I device program to label all Midmark’s class I devices with a Unique Device Identification (UDI) on products and packaging in plain text and Automatic Identification and Data Capture (AIDC) technology on nine manufacturing lines with added backup UDI printer solution to maximum line uptime and created a label protection box cover for UDI labels to ensure label grading remains at an A grade for inspection• Co-managed the MDSAP (Medical Device Single Audit Program) Project with the Midmark’s QA/RA Department in the Versailles and Torrance locations to produce a passing certification for MDSAP and ISO13485.• Managed the creation of a GDSN tool Program (Global Data Synchronization Network) interface in the Midmark Agile PLM software to upload product attribute data to a GS1 Data Pool.•Managed Traverse City Technical Integration project to integrate and standardize all hardware and software for the new purchased at Versus Corporation in Traverse City, MI in to Midmark’ s infrastructure.• Managed Network Core Upgrade project to remove and replace core hardware and re-cable and document the Midmark Versailles Data Center.• Managed MPLS (Multiprotocol Label Switching) project to installed routers for redundancy in all Midmark locations foreign and domestic. Show less

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  Airstream

  Apr 2022 - now

  * Manage the implementation of ADP Workforce Now (Payroll, Performance, HR Benefits) and additional ADP modules (SASS Background Screening, ACA, WOTC, Total Rewards) from UKG Pro. * Integrate CMI (new company acquisition) on ADP Workforce Now.* Implement ResNav Solutions in to ADP to maintain pay rate, position and check history.* Create and maintain HR Data tracking dashboards - Not Here Report , FMLA data report, HR Data report. Sedgewick Data Report in Power BI. * Participation as a Mentor in the New Hire Mentor Program.* Participation on the AI for HR Council.* Create ADP HR and Payroll process workflows for the organization. * Coordinate and support Open Enrollment process with UKG Pro and ADP. * Create badges, maintain and audit the S2 NetBox Badge system. * Create Technical documentation for Associates (Tech Tips) for ADP training. * Create and Manage Wikis and MS Team HR Channels for HR.* Support the technical needs of the HR Team. Show less

  • HR Technology Lead

    Apr 2022 - now

  • HR Technology Lead

    Apr 2022 - now