Experience

• 

  Daimler ag

  Jan 2001 - Jan 2005

  Software release manager

  Managed a team of release analysts, building and deploying software for automotive finance applications.Achieved CMMi accreditation for the area within my managementContributed to the delivery of a QMS (Quality Management System) to enhance the quality of delivery from development, test and release teams.

• 

  Hewlett-packard

  Jan 2005 - Jan 2006

  Release manager

  Devised and delivered Release Management policy, process and work instructions for an upgrade of an international computing platform.Implemented a new version control tool; trained users and set up support/user processes.

• 

  Produban

  Jan 2006 - Jan 2007

  Business implementation manager

  Head of Change, Release and Configuration Management. A predominantly ITIL-based role, managing a team of 20+ staff. Responsible for overseeing the implementation of new Partenon banking platform.

• 

  Argos

  Jan 2007 - Jan 2008

  Change, configuration and release manager

  Head of Change, Configuration and Release Management Team. Assisted with process streamlining and implementation of new BMC Remedy tool set to further improve processes.

• 

  Legal services commission

  Jan 2007 - Jan 2007

  Change/release process consultant

  Provided Change/Release Management process automation consultancy services and provided huge benefits by implementing a release automation system from scratch, using principally the Commission's existing tool set.

• 

  Steria

  Jan 2008 - Jan 2011

  Configuration manager

  Managed ITIL Service Transition processes for Steria's flagship Government client. Contributed towards a successful ISO20000 accreditation, as well as an ITIL v3 process up-lift exercise. Also implementing Software Asset Management and process automation initiatives.

• 

  Legal services commission

  Jan 2008 - Jan 2008

  Change and release manager

  Returned to previous role. Provided Change/Release Management process automation consultancy services and provided huge benefits by implementing a release automation system from scratch, using principally the Commission's existing tool set.

• 

  Bp

  Jan 2011 - Jan 2014

  Used ITIL Service Transition knowledge to support Application/Project Managers and IT&S Managers in the successful delivery of multi-$M applications and servicesProvide process assurance and continual improvement initiatives to ensure that BP Functions realised cost-efficiencies and savings based on lean managementManaged down vendor complexity, ensuring that only strategic partners were used in line with BP policy Management and ownership of Global Configuration Management ProcessRole involved leading the Configuration Teams from all of BP’s business segments, as well as directly managing the team in the Service Management Centre, Data Owners and Data ManagersKey Focus Areas : Data Quality, Service Management data/process interfaces, Appraisal of new CMS solutions, SM Tools, Supplier Rationalisation, E2E Business and IT Service Maps

  • IT&SiF Service Transition Manager

    Jan 2013 - Jan 2014

  • Global Configuration Manager

    Jan 2011 - Jan 2013
• 

  General motors

  Jan 2014 - Jan 2017

  It manager, global sales & marketing

  - Managed the delivery of multi-channel, customer and retail-facing “mobile-first” Digital services, such as 24/7 on-line vehicle configurators, cloud-based eCommerce shopping tools, monthly finance and CO2 calculators- Contributed to a significant IT transformation strategy (GM IT has transformed from a 90% outsourced model to a 90% insourced (shared-services) model over the past 5 years)- Stakeholder in a large PMO portfolio planning cycle, including supporting the Opel Vauxhall divestiture (GM to PSA)- Aligned business and IT expectations through successful delivery of a >$75M ADBB (annualised direct business benefit) portfolio of projects- Contributed to a 75% reduction in external spend (Y-on-Y) aligned to the GM insourcing strategy Show less

• 

  Jato dynamics ltd

  Jan 2017 - Jan 2017

  Head of delivery

  - Responsible for the rapid digital transformation and refactoring of JATO’s Delivery Team (responsible for a team of ~50 people, including Scrum Masters, Developers QA Automation and DevOps)- Embedded the Scaled Agile Framework (SAFe) across multiple cross-functional scrum teams, driving innovation whilst protecting and optimising legacy systems- Championed the creation of multiple cross-functional “Communities of Practice” to foster enhanced team working and knowledge sharing- Refactored the Delivery Team organisational structure around three core “Value Streams” in line with SAFe Show less

• 

  Epam systems

  Jan 2018 - now

  - UK Country Head- Agile Competency Head (EMEA)- Responsible for a team of delivery experts, across multiple verticals (including Financial Services, TelCo, Logistics, Healthcare, Insurance, Automotive)- Accountable for a blended portfolio (>75 UK-based clients), value delivered via various engagement types, with cross-functional teams comprising Design/UX, product management, engineering, QA and DevOps skills- Responsible for both demand-side (client centricity of 4 large UK portfolios) and supply-side (talent enablement via >2500 globally distributed EPAM delivery staff)- Ensuring opportunities for GenAI productivity gains are maximised - Advisory on Agile ways of workinghttps://www.epam.com/services/engineering/agile-ways-of-working Show less

  • VP, Program Management

    Apr 2024 - now

  • Senior Director, Program Management

    Apr 2021 - Mar 2024

  • Director, Delivery Management

    Jan 2018 - Apr 2021