Experience

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  Target

  Jul 2010 - Jan 2013

  Cashier

  -Check out items at the cash register that customers would bring in a friendly and timely manner. -Keep items properly organized on the sales floor and would help customers find items that they would be searching for.

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  Scribeamerica

  Jan 2014 - May 2014

  Medical scribe

  -Expedite patient flow in the Emergency Department by following the attending Physician to the patients’ rooms and recording all the necessary information on the patients’ charts as the doctor would attend to the patient.-Notify the doctor of lab and radiology results as they would return so that the doctor can make the necessary steps in order to further enhance patient care, discharge, or admit patients in a timely manner.-Check up on patients to see how they are doing and bringing them comfort items, such as snacks, drinks, warm blankets. Show less

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  Best buy

  Nov 2014 - Apr 2019

  Sales consultant

  -Helping customers with purchases on digital imaging and video game technology.-Maintaining a clean and well organized environment so that customers can easily find items that they are interested in purchasing.

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  Holy cross health

  Aug 2015 - Feb 2018

  Emergency medical technician

  Helping to provide an efficient and comfortable experience for patients in the Emergency Department by completing tasks such as placing an intravenous line, drawing blood for laboratory tests, conducting electrocardiograms, creating and applying Ortho-Glass splints, and various other tasks delegated by a healthcare provider.

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  Publicis sapient

  Feb 2018 - now

  Providing solutions and support to the NIH Biomedical Research Informatics Computer System(BRICS) platform.- Creating user stories and enhancements, effectively maintaining product backlog toprioritize critical features for optimize performance- Conducted retro and backlog grooming session- Conducting UAT testing and supporting seamless deployments of new product features- Serving as a liaison between stakeholders, developers, and end-users- Conducting user experience interviews to gather valuable insights- Delivering exceptional support to product users, including personalized training, onlineseminars, and various Helpdesk tasks- Responsible for coordinating and supporting research data submission from 70research studies across different instances of the BRICS platform- Developing comprehensible instructional documents and multimedia resources- Exhibiting the BRICS platform at renowned research conferences Show less Performing multiple tasks as an Operations member of the Federal Interagency of Traumatic Brain Injury Research (FITBIR) Project including:- Responsible for supporting data submission activities for 35 research teams funded by either the Department of Defense or National Institute of Neurological Disorders and Stroke- Providing data quality analysis to study teams once all submissions have been completed- Responsible for user account management- Providing tier 1 and tier 2 help desk support for users- Conducting weekly online seminars as well as creating user guidedocuments and videos for the various tools used within thedatabase- Exhibiting the project at medical research conferences- Assisting with quality assurance testing during new softwaredeployments Show less

  • Senior Associate Product Manager

    Feb 2024 - now

  • Associate Product Owner

    Feb 2018 - Mar 2024