Experience

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  12 tribes colville casinos

  Oct 2003 - now

  Ensure slot floor is 100% functional. Evaluate machine play and make decisions that keep our slot mix as competitive and current as possible. Process all required documentation into submissions for Tribal Gaming approval of all slot floor changes, including installs, relocation's, conversions, and removals. Schedule all appropriate personnel and vendor technicians for approved slot floor projects in a timely manner, Develop and maintain positive working relationships with slot vendor sales reps, and technicians. Research new products and vendors applicable to the department.Create department budget for each fiscal year, making reasonable revenue projections and expenditure needs. Present P&L statement and slot stats to executive team on a monthly basis, and provide update on all current and proposed slot projects.Responsible for the supervision and operation of the Slots/EGD department. Responsible for personnel functions, such as : interviewing, hiring, orientation, training, development, supervision, delegations, scheduling, evaluations, and disciplinary actions in a timely manner. Manages department inventory, including: ordering supplies, inventory control and equipment maintenance. Ensure preparation of daily, weekly, monthly and annual paperwork and any reports according to department and company needs. Investigate and resolve patron complaints or issues. Act as decision-making and signing authority in the absence of the GM or Assistant GM. Assist Marketing Department with the development of marketing strategies.Ensure compliance with all departmental, company, gaming, state, and federal laws, policies, procedures and any other applicable rules and regulations, including safety codes related to the department. Show less Same duties as when previously the Mill Bay Casino Cage Manager as well as other assigned projects that include the following,Assigned to manage both the 12 Tribes Resort Casino and Mill Bay Casino cage departments for 2 months until my replacement was hired for the 12 Tribes Casino.Assisted the Casino Manager, Cage Manager, and Project Manager with the cage portion of the casework, electrical and equipment layout for the construction project at the Coulee Dam Casino. Also assisted with the physical transition from the old cage to the new when the construction was complete. Show less Same duties as Mill Bay Casino Cage Manager as well as other assigned projects which include the following,Designed the casework and layout of the physical structure of the 12 Tribes Casino Cage, researched and purchased all equipment needed, restructured and added to the cage staff to fit the anticipated need of the new casino within the Casino Manager's guidelines, coordinated the move of all cage assets from the Okanogan Casino to the 12 Tribes Casino, coordinated the table game fill and credit training sessions at Colville Gaming HQ for the Cage, Security, and Table Game employees.Assisted the Tribe's Emergency Management Personnel with the operations of the 2015 Fire Donation Center, including coordinating emergency supply deliveries to fire victim shelters, and local fire departments throughout the county, coordinated incoming donations from profit and non-profit organizations throughout the state, as well as personal donations from throughout the state and the East Coast.Assisted the Project Manager with coordinating the Cage Portion of the SDS upgrade for the 12 Tribes Resort Casino, Mill Bay Casino, and Coulee Dam Casino. Show less Responsible for personnel functions, interviewing, hiring, orientation, training, development, supervision, delegations, evaluations, and disciplinary actions. Draft as accurately as possible and maintain the department's budget for the fiscal year. Draft and implement new cage procedures as required by changes in operations or upgrades in cage equipment and software. Responsible for maintaining custody of the cage inventory, documents, and records that are associated with the operation of the cage. Make decisions, direct others, communicate ideas and concepts, and interact with patrons in a pleasant and friendly manner. Evaluate the Minimum Bankroll and maintain appropriate levels of cash and coin for regular business as well as large events, holidays and promotions. Determine the cash levels needed to operate the Kiosks and ATMs week by week. Maintain good communication and relations with cage vendors, ensuring all cage equipment is operational and routinely maintained. Ensure appropriate staffing levels to best manager labor costs while maintaining customer service. Provide all appropriate casino personnel with semi-annual Title 31 refresher training.Other assigned projectsAssigned to manage both the Mill Bay Casino Cage as well as the Okanogan Casino Cage until my transfer was complete.Trained the new Mill Bay Casino Cage Manager.Coordinated with the current Okanogan Casino Cage Manager with necessary preparations and planning for the construction of the 12 Tribes Resort Casino Cage. Show less Track and record all NSF transactions in the C4 and the NSF lists daily. Verify and update all Accounts Payable Invoice Registers, and Manual Check Registers. Reconcile business credit cards, and bank accounts. Provide Title 31 training to new hires as needed. Prepare monthly, and any necessary one-time or recode journal entries. Prepare and maintain bi-weekly Payroll journals. Verify and log all travel packets. Maintain IRS jackpot tax payment schedule and verify Mag-filer entries. Assist patrons with W2-g and 1042S corrections and questions. Assist with all closing entries for the month end for assigned accounts, and balances with the general ledger. Assist with preparing monthly financial statements. Assist auditors at year-end by preparing necessary schedules, descriptions, and explanations. Assist auditors by facilitating the on-site year-end inventory count. Maintain confidentiality and excellent customer service. Show less Duties – Revenue AuditorVAULT – Review all Cage, Restaurant, Deli, Lounge, Bingo, Poker, and Giftshop revenue documents in a timely manner. Prepare all daily and monthly journal entries for each department. Reconcile to computer generated reports. Balance all assigned accounts on a monthly basis. Prepare Exception Reports as needed. Maintain confidentiality and excellent customer service.EGD – Review, verify and enter daily EGD reports, soft count sheets, Jackpots, Table Game Reports, and statistical reports. Review and verify Cage Cashier bank forms. Prepare Exception reports as needed. Maintain confidentiality and excellent customer service. Show less Track and record all incoming and outgoing cash on cage vouchers and Main Bank forms. Perform exchanges and fills for cashiers from all departments. Verify all count and exchange forms. Perform line cashier duties for patrons including ticket, chip, and check cashing transactions. Assist with interviews as needed. Train all new hires as needed. Responsible for directing workflow and employee efficiency during shift. Forward all customer and employee complaints or suggestions to the Cage Manager in nightly shift reports. Assist in the development of Cage Procedures. Maintain confidentiality and excellent customer service. Show less

  • EGD Manager

    Jan 2019 - now

  • Compliance Officer

    Aug 2018 - Jan 2019

  • Cage Manager

    Nov 2016 - Aug 2018

  • Cage Manager

    Feb 2015 - Nov 2016

  • Cage Manager

    Jul 2013 - Feb 2015

  • Accountant

    Jul 2010 - Aug 2013

  • Revenue Auditor

    Dec 2006 - Aug 2010

  • Cage Lead Cashier

    Oct 2003 - Dec 2006