Experience

• 

  Supsan otomotiv parçaları

  Jun 2014 - Jul 2014

  Manufacturing intern
• 

  Calik denim

  Mar 2015 - Oct 2015

  Marketing intern
• 

  Netservis bilgisayar sistemleri tic.ltd.şti.

  Apr 2016 - Jul 2016

  Process management intern

  I was responsible for understanding the all fields' work flows of the company with regular meetings with the manager of the department. Then, I created the flow charts of the whole company and detected the key points which are critical for company to start the beginning of a problem and interfere at the right moment.

• 

  Teb

  Jul 2016 - Jan 2017

  Women banking development intern

  - Aiming to support womenowned SMEs and microbusinesses and helping strengthen the presence of women in the formal economy, organizing TEB Women’s Academy in order to reach out to female business owners all over Turkey, doing live broadcasts in facebook to provide them useful informations in order to improve their work and manage it well. - Giving support for planning and developing strategic projects for TEB: Social Media Strategy & Management, Consumer Relationship- Advise product marketing team on digital media/advertising planning for digital product launch campaigns, working together with online media agencies- Evaluate digital marketing activities and digital media investments: regular monitoring of results and reporting, leading to recommendations for continuous optimization - Ideation of campaign concepts, closely aligned to business goals, focused on innovation Show less

• 

  Chicks connect, inc

  Apr 2017 - Mar 2019

  Chapter lead
• 

  Bekdata

  May 2017 - Oct 2017

  Sales and marketing specialist
• 

  Kpmg türkiye

  Jul 2017 - Dec 2018

  It auditor
• 

  Startup grind istanbul

  Oct 2018 - May 2019

  Team member
• 

  Kkb kredi kayıt bürosu

  Dec 2018 - Mar 2020

  Enterprise architecture and process management specialist

  * By using ARIS BPA, improving organization’s performance through business processes by defining, executing, monitoring and improving them* Working with Analysis Reports to find the improvement points among the business processes* Implementing an RPA tool to the business processes and increasing the awareness of it among the employees

• 

  Verint

  Mar 2020 - Feb 2022

  Application consultant

  - Consulting and training on Verint's Customer Analytics product suite including Speech Analytics, Automated Quality Management, Text Analytics, Gamificaton- Developing strategy and framework for consultancy offerings- Demonstrating products to the clients and vendors, leading discovery sessions with customers, and delivering PoCs- Generating action plans that pinpoint parts of the customers' processes that havestrengths and weaknesses, clearly showing where Verint can add value- Interpreting speech data in order to comprehend statistics related to customersatisfaction, agent capability, and process efficiency- Discovering and analyzing customer experience insights- Building the language used to create speech analytics categories- Leading Verint Tea Talks Sessions- Leading Verint Academy Workshops Show less

• 

  Pwc switzerland

  Mar 2022 - now

  • Senior Consultant - Technology & Data

    Oct 2023 - now

  • Consultant - Technology & Data

    Mar 2022 - Oct 2023