Jeff Clark

Experience

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  VW Credit, Inc.

  Jun 2005 - Jan 2012

  ▪ Sales Expansion/ Revenue Growth: Identified new areas of opportunity, increasing asset base in districts with historically strong wholesale penetration; ramped up approved wholesale, mortgage, and LOCs by $20 million. ▪ Risk/Loss Extinguished: Identified higher-risk borrowers; addressed potential issues and needs before default; reduced wholesale losses to 0% in 7 years. ▪ Risk Mitigation: Identified dealership that sold units out of trust for $750k, monitored dealer’s business, ensuring no additional unpaid units; resolved with capital infusion; company paid in full, resulting in $0 losses. ▪ Risk Management: Completed monthly and annual dealer reviews for multiple Business Development Managers; increased awareness of credit-challenged dealers; achieved $0 losses from dealerships in territories covered.

  • Business Development Manager

    Jun 2005 - Jan 2012

  • Collateral Protection Specialist

    Jun 2005 - Jan 2012
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  Volkswagen of America, Inc

  Jan 2012 - Aug 2017

  Sales Operations Manager

  ▪ Social Media Marketing/Goal Achievement: Encouraged assigned dealers to leverage Facebook and Instagram advertising; elevated Tier 3 advertising spend effectiveness; trained dealers on effective advertising practices; 100% of area dealers reallocated portion of budget to Facebook. District accomplishments:++ Achieved highest percentage of retail objective in Northeast Region.++ Reached 2nd highest percentage of objective in U.S. for 2016.▪ Inventory/Process Re-engineering: Promoted advantages of carrying higher inventory levels in low-interest rate environment; sold highest percentage of wholesale objective for Northeast Region in 2014 and 2015; increased retail sales resulting in highest percentage of retail objective in Northeast region 01/2016 through 08/2017.▪ Customer Service/Best Practice Training: Partnered with dealer principals, improving customer experience scores; conducted breakout sessions with dealer sales staff, discussing and promoting best practices customer experience; consistently exceeded area annual Sales Survey and brand loyalty targets.▪ Mentorship/Onboarding: Mentored less experienced team members and onboarded new employees, ensuring mutual success; region exceeded retail, wholesale, and customer experience national averages. Show less

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  Volkswagen Financial Services U.S.

  Aug 2017 - now

  ▪ Revenue Growth/Policy: Oversaw development and execution of new originations policies, improving retail portfolio performance.▪ Finance Strategy/Loss Mitigation: Led wholesale financing project, implementing at all 120 US Ducati dealerships in 15 months; increased wholesale receivables by $120 million; securitized company, minimizing potential loss.▪ Negotiation/Collaboration: Negotiated national dealer incentive programs funded by Ducati North America; resulted in 3,000 contracts annually. ▪ Third-Party Management/Revenue Growth: Partnered with third-party provider, increasing branded insurance product sales; raised contract volume 157% from start of program.▪ Sales/Collaboration Revenue Growth: Grew DFS sales team, creating more frequent dealer contacts; increased standard rate penetration by 8% in highly competitive, low interest rate environment. Show less

  • Sr. Manager, Commercial Credit

    Sept 2023 - now

  • Manager, Ducati Sales Operations

    Aug 2017 - Sept 2023