PRAVEEN KUMAR JD

Experience

• 

  Computer Age Management Services Limited

  Jun 2017 - Feb 2019

  Assistant Processing Officer

  quality testing, NEFT, windows Email, kyc , customer support

• 

  Reliance Retail

  May 2019 - Jun 2019

  Operation Intern

  I joined as an operation intern and gained knowledge on Organization Nature & Behavior

• 

  CClyticx Services Private Limited

  Sept 2021 - now

  Information Technology Support Engineer

  Roles and Responsibilities:.Leveraged strong support engineering background to provide comprehensiveassistance to users and resolve issues in applications.• Applied analytical skills to troubleshoot and resolve complex issues, fostering aproactive approach to problem-solving.• Demonstrated expertise in monitoring application health, servers, and services,contributing to the maintenance and enhancement of overall systemfunctionalities.• Demonstrated leadership during critical incidents by initiating bridge calls,coordinating with relevant teams, and ensuring swiftresolution, highlighting aproactive and solution-oriented approach.• Actively participated in React.js projects , contributing to the development andenhancement of userinterfaces and functionality, demonstrating a hands-onapproach to coding and development tasks. Show less