Experience

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  Iq business

  Jan 2015 - Mar 2017

  Management consultant

  • Worked within waterfall methodologies as well as agile.• Responsible for coordinating project goals and objectives within specific time frames.• Providing external advisory services for client organisations relating to business improvement, change management and operations.• Directed clients towards more efficient organisational structures and processes and developed solutions to organisational problems.• Prepared and recommended proposals to revise methods and procedures, alter work flows, redefine job functions and resolve organisational shortcomings.• Project administration duties including tracking project progress in terms of timelines and objectives. Identifying potential threats and critical paths as well as providing updates to project stakeholders. Show less

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  P&o cruises australia careers

  Jul 2016 - Feb 2021

  • The implementation of cost-saving initiatives and protocols without adversely affecting product standards.• Ensured that the performance of all departmental staff were exceeding expectations and then applied prompt andappropriate correction, improvement or reinforcement.• Nurturing and mentoring all individuals within department in terms of career advancement or promotion.• Conducting role specific training for all individuals within department.• Assisted Cruise Director in ensuring consistent and outstanding delivery of all entertainment products, including youth and teens programs, onboard media, guest programs, production services, music services and guest entertainers.• Ensured team’s strict adherence to all departmental safety and environmental policies (HESS-MS) at all times; promptly reporting all non-compliance issues. Show less • Managed the Sporting Programme on offer from an Entertainment perspective. • Liaised with the Head of Department to ensure product offering is in line with organisational objectives and guests interests.•Managed a team of up to eighteen individuals while ensuring compliance with regards to safety of the on-board water park and water slides.• Scheduled and trained individuals to ensure standards were complied with from a safety perspective while also focusing on guest satisfaction.• Performed and coordinated on-board safety duties in line with Carnival Corporation Show less

  • Deputy Cruise Director

    Nov 2019 - Feb 2021

  • Sports Manager

    Mar 2017 - Oct 2019

  • Entertainment

    Jul 2016 - Mar 2017
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  Accent group limited

  Mar 2021 - Sept 2021

  Retail specialist

  Worked within a team with the objective of providing the most complete and value adding customer service.End to end customer service with the focus on identifying the best solution and product to meet our customers' needs.

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  P&o cruises australia careers

  Sept 2021 - Aug 2023

  Apart of a phenomenal team tasked with setting up and opening three ships of which two being from the grand class. Responsible for preparing and organising entire cruise ship fleet for relaunch of which two ships being from the grand class.

  • Entertainment Director

    Nov 2022 - Aug 2023

  • Entertainment Project Manager

    Mar 2022 - Nov 2022

  • Entertainment Project Manager

    Sept 2021 - Mar 2022
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  Carnival australia

  Aug 2023 - Feb 2024

  Partnerships specialist

  Partnership Specialist for Cunard Cruise Line

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  Carnival corporation

  Jan 2024 - Jun 2024

  Entertainment director
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  The ritz-carlton yacht collection

  Jun 2024 - now

  Entertainment and events director