Experience

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  Fokus study club

  Sept 2019 - Mar 2022

  Parttime tutor

  -Create worksheet about physycsm, math or chemistry to discuss during the lesson session-teach physics, math or chemistry

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  Pam jaya - pdam provinsi dki jakarta

  Feb 2021 - Feb 2021

  Occupational health and safety intern

  - identify positive and negative findings in the laboratory- reviewing occupational safety and health handbooks in laboratories- designing a paper as a basis for recommendations for making SMK3 at PAM Jaya laboratory- Make a research recap so that it can be understood by other divisions

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  Pt indofood sukses makmur tbk

  Mar 2021 - Mar 2021

  Production intern

  - understand the production process of making flour- solve the problems that exist in the flour production process

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  Telkom property (telkom indonesia)

  Apr 2021 - Jun 2021

  Business solutions intern

  - evaluate the company's cooperation with partners- take notes to find out the performance of partners during meetings- make a recap of partner data to make it easier to control- monitoring ongoing contract

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  Lingotalk

  Feb 2022 - Jul 2022

  • Executing projects given by business development• Assisting the Business Development (B2C and B2B) team to conduct sales activities• Monitoring new and ongoing contracts• Maintaining relationships with existing clients• managing business strategies and new products provided by the business development.• Help business development achieve sales targets• Assist business development in making recaps during sales meetings• Coordinate with other departments to improve product and service quality• Coordinate, plan, and implement day-to-day projects in various teams• Create and provide functional application documents and technical Show less

  • Business Operations

    Apr 2022 - Jul 2022

  • Business Operations: B2C

    Feb 2022 - Apr 2022
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  Rey.id

  Aug 2022 - Feb 2024

  • oduct OperationsManaged end-to-end corporate clients from onboarding to reporting for employee benefit business vertical with 20+ companies under the portfolio (1000+ members)• Achieved 95% success rate for inquiries closing based on SLA• Closely working with product, engineering, customer experience, and account management to achieve 4.8/5.0 client satisfiction rate • Align with different stakeholders to facilitate quarterly data driven service excellence and continuous process improvement evaluation process to maintain client satisfaction rate. Show less

  • Product Operation

    Aug 2023 - Feb 2024

  • Business Operation

    Aug 2022 - Aug 2023