Experience

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  Sutherland global services

  Aug 2012 - May 2013

  Technical support engineer

  Support Engineer for Mcafee products in Customers from North America • Installing and configuring computer hardware operating systems and applications• Monitoring and maintaining computer systems and networks• Remotely Troubleshooting system and network problems and diagnosing and solving hardware or software faults• Providing Technical Support which includes procedural documentation and relevant reports• Responding within agreed time limits to call-outs;• Working continuously on a task until completion (or referral to third parties, if appropriate);• prioritising and managing many open cases at one time• Rapidly establishing a good working relationship with customers and other professionals• Testing and evaluating new technology• Providing Technical Support for Internal and External Network administration• Managing Internal network problems in the Assigned Domain (100 Client computers)• Working under Targets on timely manner to sort out client problems• Providing Online Sales through B2B and B2C, Enterprise Support. Show less

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  Minglebox.com

  Jul 2015 - Apr 2017

  Relationship manager

  • Generating New Business and Maintaining a long term Relationship with clients• Building relationship with the current vendors to generate the business to next level• Developing prospective pipelines on weekly and monthly basis• Understand overall needs and requirements of clients• Drafting Proposals/Presentations• Consistent Follow¬-ups with clients regarding the product & services updates• Research on different tools to increase the sales or business opportunities• Participate in proposal meetings and fixing the cost according to the inventory’s• Negotiating and Closing deals at the maximum for generating better revenue• Consistently meet the performance metrics as defined• Generating Feedback with clients on Weekly basis• Keeping in track on daily basis with Client Servicing team(Delivery Team) that committed inventories are met during the campaign Show less

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  Digicliff solutions private limited

  Apr 2017 - Aug 2018

  Business development executive

  • Generating leads through various online sources. • New Customer Acquisition to the targeted markets.• Customize product solutions to increase customer satisfaction• Build long-term trusting relationships with clients• Proactively seek new business opportunities in the market• Set up meetings or calls between (prospective) clients and Account Executives• Report to the Business Head on (weekly/monthly) sales results• Stay up-to-date with new products/services and new pricing/payment plans• Fixing Appointments and Meeting Clients on daily basis.• Developing Weekly and Monthly pipeline to reach targets• Presenting proposals as per requirements.• Consistent follow ups with Clients to put forward on Closures. • Focusing on Team Targets and make sure we meet the expected performance. Show less

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  Capgemini engineering

  Aug 2018 - now

  Industry Focus : Industrial & Manufacturing, Hi-Tech, Life Sciences, Semiconductors, Consumer Products & Retail. Geos - North America, India, UK & Europe.Roles & Responsibilities :• Identify and Qualify potential clients through electronic outreach's (Cold calls, Emails, LinkedIn) on fixing up new meetings/appointments with CXO’s, VP’s & Director levels. • Responsible for Generating New Business Acquisition for Capgemini Engineering Services for Global Markets (North America, Europe, India and UK). • Build and Maintain a Strong Pipeline of prospects to support the larger business objectives. • Conduct sales calls to prospective clients, present our services, and understand their needs. • Maintain strong relationships with clients to ensure customer satisfaction and repeat business. • Achieve and Exceed Sales targets and KPIs set by the Management. • Stay updated on industry trends and competitor activities to identify new business opportunities. • Working closely with the Front-end Sales/ AM’s on new meetings, RFPs/RFQs and Collateral development& engagement activities. • Demonstrate a high level of business acumen and thorough understanding of the customer's business, organization, strategy, financial position and propose solutions that meet their objectives. • Identify participants for Events/ Webinars and bring awareness of the product/offering on behalf of sales/marketing teams. • Hands-on experience working with Sales Tools like ZoomInfo, Clodura, and Apollo, SalesLoft. Show less

  • Inside Sales - Business Development Manager

    Mar 2021 - now

  • Business Development Consultant

    Aug 2018 - Mar 2021