
Timeline
About me
IT - Cybersecurity - Networking and troubleshooting.
Education

Whitireia community polytechnic
2017 - 2018Post graduate diploma in management business administration and management, general
The mind lab
2021 - 2022Micro credential internet of things for sustainabilityActivities and Societies: IoT has moved away from the old model of processing all IoT data in the cloud, which limited its role to monitoring and reporting. Processing data at the edge enables local control and automation. IoT at the Edge will transform IoT in enterprise operations. IoT has moved away from the old model of processing all IoT data in the cloud, which limited its role to monitoring and reporting. Processing data at the edge enables local control and automation. IoT at the Edge will transform IoT in enterprise operations.
Experience

Puma group
Mar 2009 - Apr 2010Sales executiveStore management, Cash handling, billing, stock management, Preparation of daily, weekly and monthly sales report.

Lulu exchange
Jun 2012 - Dec 2014Back office executiveDealing with several Indian & foreign banks and other exchange houses regularly as the sole representative of the Company thereby establishing and maintaining a strong relationship with higher officials. Coordinating the processing of the transactions for countries like UAE, KUWAIT through specialized software and techniques.

Pearson
Dec 2014 - Jan 2017Technical support coordinatorResolved technical issues in person, including email setup, and minor repairs to hardware. Assisted in the installation and maintenance of networking infrastructure. Helped transition to the wireless network from hot spots to 100% signal coverage by installing and upgrading switches, APs, and routing Cat5 cable. Install workstations, laptops, printers, and other desktop-related equipment for end-users. Educated users on operating business software and followed up via phone & email to ensure that the customer wasn't having any more difficulty. Maintaining the security of user systems and data by providing operating system updates and virus protection are installed and up to date. Show less

Bp
Aug 2018 - May 2019Administrator
Whakatāne district council
May 2019 - Feb 2022Senior aquatics assistant
Learning people global
Feb 2022 - Jul 2022Student
Spark new zealand
Jun 2022 - Apr 2023Service desk analystWork daily with new user account creations, managing memberships, Office365, and mailboxes using SAP/Azure/Active Directory/Powershell. Inclination towards Intune, MFA, Microsoft security/Defender, Zscaler, Citrix, and Endpoint manager. Providing training to the Service Desk and being the focal point for escalations. Provided IT support at local and remote audio and video conferences when needed. Conversance with Hybrid Exchange, on-premises, and cloud migrations.

Fujitsu
Apr 2023 - nowOn site technician
Licenses & Certifications

Pool lifeguard practice certificate
Nz recreation associationAug 2021
Cpr, aed & first aid certification
Lakes medical services trustMay 2021- View certificate

Technical support fundamentals
CourseraOct 2020 - View certificate

Ethical hacking: wireless networks
LinkedinApr 2022 
Pool water treatment
Skills active aotearoa- View certificate

Web design: efficient workflow
LinkedinAug 2022 
Internet of things for sustainability - micro-credential
The mind labMar 2022- View certificate

Introduction to cybersecurity
CiscoMay 2022 
Retail level 3
Nzqa- View certificate

Computer literacy for windows 10
LinkedinJul 2022
Languages
- enEnglish
- hiHindi
- maMalayalam
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