Maja Peceva

Experience

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  Crude oil refinery OKTA

  Sept 2012 - Sept 2012

  Internship

  Practical experience in waste water treatment and air pollution monitoring

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  Faculty of Mechanical Engineering Skopje

  Apr 2014 - Jun 2015

  • Developed and managed educational software for class registration and professor scheduling, enhancing operational efficiency. • Provided comprehensive administrative support, including budget planning and report preparation, to meet project needs. • Organized a successful conference for 100 participants and a Summer School for 50 students, overseeing logistics and agenda development. • Developed and managed educational software for class registration and professor work schedule tracking. • Provided administrative support for the QIMSEE project, including report preparation and budget planning. • Organized a conference for 100 participants and a Summer School for 50 students, overseeing logistics and presentations.

  • Project Administrator at QIMSEE project

    Jun 2014 - Jun 2015

  • ECTS Coordinator

    Apr 2014 - May 2015
• 

  ArcelorMittal

  Jun 2015 - Sept 2015

  Internship

  • Collaborated with the technical team to design and implement data collection models for production efficiency. • Provided technical support in analyzing production line malfunctions, enhancing operational reliability. • Conducted rigorous testing of new functionalities, leading to improved tracking of production results. • Awarded for best project results and performance as an intern in 2015, showcasing commitment to excellence.

• 

  City Red Cross of Skopje

  Sept 2015 - Mar 2017

  Field Assistant

  • Provided emergency preparedness support, including camp management and reporting on priority needs for persons of concern (PoC). • Collaborated with UN and NGOs to facilitate reception, registration, and assistance for refugees. • Advocated for protection measures for PoC, ensuring their safety and well-being during crises. • Assisted in the construction and operation of refugee camps, enhancing living conditions for vulnerable populations.

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  Tata Consultancy Services

  Apr 2017 - Apr 2019

  Business Analyst - Microsoft

  • Managed end-to-end Microsoft Retail Incentives programs across EMEA, Canada, and the USA. • Provided exceptional customer support services for Microsoft partners, enhancing partner relationships. • Conducted data analysis on partner sales, leading to insightful reports and monthly sales forecasts. • Improved SLA satisfaction by 30% through innovative process automation and compliance verification.

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  UNHCR, the UN Refugee Agency

  Apr 2019 - now

  • Led the integrity and management of registration databases for CBI programs, ensuring accurate refugee biodata. • Developed SOPs and technical guidelines for the workflow of registration• Developed data-driven dashboards and reports using Excel and Power BI to enhance program planning. • Managed data for over 60,000 refugees across five registration centers, conducting 50+ mobile missions nationwide.• Supervised 45 staff members, ensuring adherence to data protection standards and resolving complex identity verification cases.• Facilitated technical training and best practices aligned with UNHCR's protection and service delivery mandates. Show less • Took ownership of the global Fleet Management training, enhancing organizational efficiency.• Planned and facilitated workshops and online training sessions, improving participant engagement by 30%. • Collaborated with UNHCR's Global Learning Team and external partners to ensure timely project delivery. • Successfully restructured the project portal, streamlining access to training materials and resources.• Organized Safe Road workshop for 15 participants of high management in Budapest Show less

  • Registration&Identity Management Officer / Associate Operational Data Management Officer

    Feb 2023 - now

  • Data Management Associate

    Jul 2020 - Feb 2023

  • Emergency Registration Officer – Ukraine Response

    May 2022 - Aug 2022

  • Senior Recruitment Assistant

    Jul 2019 - Jun 2020

  • Supply Associate - Fleet

    Apr 2019 - Jun 2019