Toby Hamovitz

Experience

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  Resident Life

  Jan 2011 - Jan 2012

  Community Assistant
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  Dominick's Italian Kitchen

  Jan 2012 - Jan 2013

  Cashier
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  The Common Market

  Jan 2013 - Jan 2014

  Barista and Cafe worker
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  DSCN Lab

  May 2013 - May 2014

  Research Assistant
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  Decision, Attention, and Memory Lab

  Sept 2014 - Aug 2016

  Laboratory Manager

  - Administrative work: overseeing grant accounts, student room access forms, sign in forms, copies, etc.- Manage research assistants: interview and select undergraduate research assistants, train on procedures for eye tracking and behavioral tasks, made schedules and lab meeting arrangements- Learning: basic computer programming, attend workshops, understand fMRI data processingResearch Assistant duties:- Neuroimaging data analyses using MATLAB/SPM and writing results, presented in graduate seminar- Prepared/presented poster for Psychonomic Society Annual Meeting in 2015 Show less

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  The Arc of the United States

  Aug 2016 - Sept 2017

  Service Coordinator

  - Resource personnel for Infants and Toddlers Program clients; provide information based on needs. - Assist with creation and continuation of Maryland Individualized Service Plan- Contact client caseload monthly via home visits, meetings, or telephone- Collaborate with school personnel and clients for services, meetings, and assessments- Follow Medical Assistance Regulations, and maintain records in approved format- Planned and coordinated an event for clientele

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  Grafton Integrated Health Network

  Jan 2017 - Jul 2019

  Service Coordinator

  - Early Intervention and Service Coordination Certification through VEIPD for Infant Toddler Connection of Virginia, Shenandoah Valley- Creation and revision of Individualized Family Service Plans for clients with disabilities or delays- Provide case management services for clients; complete assessments as necessary- Collaborate and schedule with clients, providers, and school personnel for services- Managed insurance information via the Family Cost Share Agreement- Collected community and organization donations for annual picnic giveaways- Working on VA Infant Mental Health Certificate- Use of EMRs: Essentia and Welligent Show less

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  Rehab United

  Sept 2019 - now

  ● Manage project-related communications across teams, fostering alignment and keeping team members informed through bi-weekly meetings and weekly check-ins● Identify areas for improvement, develop optimization strategies, and testing/implementing workflows to streamline processes, resulting in a 15% decrease in errors● Assist in the creation and maintenance of project timelines and documentation, ensuring projects stayed on track, met milestones, and aligned with office metrics and regulations● Propose innovative solutions to client issues with our digital products, with 80% satisfaction rate● Facilitate communication between departments, ensuring timely information exchange in fast paced environment and helpingteams meet their responsibilities within state and federal regulatory deadlines● Demonstrate strong organizational skills and meticulous attention to detail, enabling the successful management of ongoingprojects, training new hires, and supporting operations and facility management and supervision● Implemented QR codes as marketing to drive engagement and SEO, resulting in 3 user reviews at implementation Show less ● Created customer-facing release materials that streamlined technology initiatives, resulting in a 20% acceleration of customer compliance and overall business support● Successfully completed sales leads, securing new customers, and gathering essential information to support cross-functional teams in meeting deliverable requirements● Managed relationships with over 25 clients daily, ensuring high levels of client satisfaction● Demonstrated the ability to quickly establish strong relationships with customers, earning their trust to the extent of being recognized and valued at customer events● Facilitated effective communication and collaboration within project teams, ensuring seamless information exchange and cooperation among team members● Reviewed and validated the accuracy of the team's data entry, significantly reducing errors and billing denials. This effort saved the billing department valuable hours of time● Completed daily reconciliation of payments, maintaining financial accuracy and ensuring timely processing of financial transactions Show less

  • Office Manager / Coordinator

    Jul 2022 - now

  • Front Office Team Lead

    Sept 2019 - Jul 2022