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Experience

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  Technology Today Ltd.

  Mar 2004 - Sept 2004

  Computer Support Engineer

  ✓ Carried out general computer support, preventive maintenance services on service contracts.✓ Proposed recommendations for system upgrades and/or decommissioning of obsolete equipment.✓ Maintained records of all activities.✓ Provided end user and operations training.

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  Nation Media Group

  Aug 2005 - Jun 2006

  Technical Support Engineer

  ✓ Help-desk management, systems administration and logistic support for the company's bureaus and regional offices.✓ Assisted in implementation of storage and archiving solution for critical data and production files (newspaper editions).✓ Carried out preventive, corrective and break-fix maintenance for mission critical Editorial and Printing departments systems.✓ Directly reported to Managing Director on all ICT related matters.

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  Elite Digital Solutions

  Sept 2010 - now

  Senior Sales Manager

  ✓ Utilised effective sales and business development strategies to achieve direct product sales of over $1.8M annually for years 2019 to 2021.✓ Managed specialised product & services portfolio which includes Apple, HP Indigo & Scitex, Graphisoft, Autodesk, Microsoft, Adobe, Woodwing, DirectSmile, LaCie and other key brands while mentoring corporate and retail sales teams to achieve KPIs & BSC targets.✓ Managed specialised product and services portfolio while mentoring corporate and retail sales teams to achieve KPI and BSC targets.✓ Effectively utilised Six Sigma methodology and principles to acquire over thirty large key corporate clients and build client loyalty.✓ Assisted channel partners with partner development programs, enhancing value proposition and improving sales.✓ Helped the technical services delivery team with technical expertise and guidance on support matters.✓ Utilised Standard ERP (formerly Hansaworld ERP) for customer relationship management and sales process management. عرض أقل