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Hillary Serwatka

Hillary Serwatka

Adjuster

Followers of Hillary Serwatka805 followers
location of Hillary SerwatkaCharlotte, North Carolina, United States

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  • Timeline

  • About me

    Residential and commercial property restoration & insurance specialist. TPA or direct claims/projects, estimating, sales, PM, operations, training, process development, coaching, Certified Xactimate Pricing Consultant.

  • Education

    • Southern New Hampshire University

      2014 - 2016
      Bachelor’s Degree English Language and Literature, General

      Activities and Societies: Sigma Tau Delta - International English Honor Society, Alpha Sigma Lambda Honor Society

    • University of South Florida

      2000 - 2001
      Business Administration and Management, General

    • Santa Fe Community College

      1996 - 1997
      Associate of Arts (A.A.) Health and Exercise Science

  • Experience

    • Nationwide Insurance

      Jul 1997 - Oct 2007
      Adjuster

      Evaluate, estimate, and negotiate property claims.

    • Ideal Development Concepts

      Jul 2011 - Aug 2012
      Sales Estimator

      Estimate the costs involved in repair or renovation of a property

    • Kleenpro Restoration

      Sept 2012 - Jul 2016
      Project Manager

      Estimate cost of repairs and manage project to completion.

    • Spangler Restoration

      Aug 2016 - Aug 2020
      Sales Estimator

    • BluSky Restoration Contractors

      Aug 2020 - Mar 2024

      • Regional Program Director

        Sept 2023 - Mar 2024

      • Vice President, Charlotte

        Feb 2022 - Oct 2023

      • Project Estimator

        Aug 2020 - Feb 2022

    • HES Optimize LLC

      Apr 2024 - now
      Owner

      Welcome to Restoration Revised. HES Optimize LLC was established to support businesses in the restoration services industry that are looking to grow but are encountering obstacles in navigating various systems, requirements, and competition. HES enhances your business through thorough evaluation, targeted training, and consistent follow-up coaching. Many firms avoid TPA work due to its complexity and the demands of a process-driven environment. HES offers an external perspective that can reveal a clear view of your company's strengths and weaknesses. We are here to help you strengthen, refine, or completely overhaul your workflow and steer you towards profitability and success. HES is prepared to collaborate with your team of mitigation or reconstruction specialists and elevate your business to the next level.HES Optimize LLCRestoration Revisedhttps://hesoptimize.com/Residential, Commercial, TPABusiness Consultant Show less

    • FLEET Response Now

      Jan 2025 - now
      Director of Programs

      This position will involve the evaluation, development, and growth of Fleet Response’s current and future involvement with TPA restoration services at their locations across the US. I will be working with current offices to improve TPA project navigation, scores, growth and development, and assist with additional company objectives as we progress.

  • Licenses & Certifications