Deep Enrich
Linda Ike
Customer Service Specialist
1000 followers
Lagos State, Nigeria
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About me
Manager- Accounts Configuration | Customer Success
Education
University of Lagos
2014 - 2019Bsc Public Administration
The Federal Polytechnic Nekede, Owerri.
2010 - 2012DIPLOMA Mass Communication/Media Studies
Experience
FirstBank Nigeria
Dec 2013 - Nov 2020Customer Service Specialist
Access Pensions
Nov 2020 - Jun 2022Customer success (contact Center)
Caret
Jul 2022 - Mar 2023Customer Success (Paystack)Customer SuccessResponse to enquiries
Fincra
Mar 2023 - Oct 2023Merchant Engagement and OnboardingMerchant EngagementMerchant ProfilingUnderstanding Business needs and profering solutions
Flutterwave
Oct 2023 - Jul 2024Manager- Accounts Configuration
Licenses & Certifications
Business Analyst Certification
Heels and TechMay 2022- View certificate
.webp)
The fundamentals of digital marketing
Google Digital Academy (Skillshop)Jul 2020
- View certificate
The bits and bytes of computer networking
CourseraJun 2022 - View certificate
Scrum: The Basics
LinkedInJan 2022 - View certificate
Inbound
HubSpot AcademyJan 2022
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