Ruth Oyewole

Experience

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  Dee Set: Complete Retail Solutions

  Jan 2013 - Jan 2014

  Supervisor

  Managing a diverse team, and increasing selling potential through layout design. Ensuring day to day operations were completed efficiently and effectively, whilst managing training schedules and weekly rotas.

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  Thames Clippers

  Feb 2014 - Sept 2020

  Customer Communications Manager

  In my role, I led a team of 4 Communications Executives and a Fronto of House Receptionist. My responsibilities included developing and delivering a communications training plan and social media training for senior and middle-management. I generated and delivered monthly data analysis reports of the Customer Services Department’s performance to senior stakeholders. I oversaw and editing all published customer communication and ensured the department was highly proficient in Zendesk and MS Office. I worked independently with minimal oversight to source and hire the business’ first Lost Property Management Partner, resulting in a 70% reduction in time spent managing and resolving requests. Show less

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  UK Ministry of Defence - DE&S

  Sept 2020 - Dec 2022

  Communications & Secretariat Manager

  I possess an ability to assess comprehensive business needs of key accounts before implementing an innovative strategic plan. I am able to foster strategic partnerships with internal and external stakeholders, customers, team members and diverse audiences. I bring a unique depth and diversity of talent and have extensive experience in leading media relations, global, digital, and direct marketing campaigns.

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  Cabot Financial

  Dec 2022 - Feb 2023

  Campaign Manager
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  NHS Professionals

  Jun 2023 - now

  Communications Manager (Transformation)