
Timeline
About me
Texas Department of State Health Services
Education

Alumni grand canyon university, alumni ashford university
-April 2023: master of science in psychology hospital and health care facilities administration/management 3.5
Master of science in psychology
2017 - 2023Masters degree psychology 3.53
Tyler junior college
2006 - 2009Associate of science (a.s.) science and pre-bsn 3.2LVN Program 2010-2011 Withdrew (44 credits) GPA 3.2

Grand canyon university
2016 - 2016Masters certificate health/medical psychology course begins 4/21/15Master Certificate Health Psychology - Will assist in community to understand population difficulties and help improve the work environment.

Ashford university
2011 - 2015Master of arts health care administration bachelors in health care studies 3.9Activities and Societies: Alpha Sigma Lambda Society, Magnum Cum Laude

Ashford university
2013 - 2015Master of arts health care administration health services administration 3.8Activities and Societies: Alpha Sigma Lambda, Honors- Magnum Cum Laude Capstone class to finish Master of Arts Health Care Administration! Finished 3/16/2014.
Experience

Express employment professionals of tyler, tx
Oct 2013 - May 2014Temporary associateReceptionist at Findlay Craft and KETK TV Network, Texas Financial & Retirement. Typing WPM 68, Microsoft Word 7.0 & 10; fielded telephone calls, receiving and directing visitors, creating spreadsheets, filing, and faxing. Collecting & mailing correspondence; copying information. Revised documents by entering/retyping edited data, proofreading and rechecking requirements, maintain historical records by filing documents in computer, scanning, and in paper files. General office skills, scheduling, computer skills, administrative writing skills, typing, verbal communication, written communication, very attentive to details. Show less

Express employment professionals
Mar 2014 - Mar 2014Gov't billing - data entryCorrections of billing errors; heights and weights, validating and re-validating claims, document searching, and patient tracking.

Kelly services
Jun 2014 - Aug 2014Temporary associateTrinity Mother Francis Hospital Systems: Administrative Receptionist/Secretary.Supported VP of Operations, Evening Administrator, Director of Radiology (promoted), and Interim Director of Radiology. Various duties, answered multi-line telephone, created spreadsheets for documents VP of Operations was signing, filing in computer, EOY Power Point Presentation for Radiology (88 slides). Kept log of Customer Service Reviews semi-weekly.Nestle Waters: HR Asst: HR Assistant; answered phone, directed callers, directed traffic from remote area, incoming visitors at Security Gate, processed Water Donation requests via online and callers to set up their donation requests and to obtain approval, and assisted A/P department, matched invoices to statements. Show less

Express employment professionls of tyler, tx
Oct 2015 - Dec 2015Temporary associateAdministration Office Clerk; At Home Healthcare in Canton, TX. 38 new data entry skills in Homeworks software program. Answered multi-phone lines, provided excellent customer service to patients family members, transferred calls to appropriate staff. Faxing, scanning, communications from nurses to physicians, front office assistance to walk-in traffic, forwarded applications to main office HR. Continued learning Outlook, answered emails from main office along with team in office.

Experience works
Dec 2017 - Sept 2019Customer service representativeAssist clients in the Resource Area at Texas Workforce Commission in their job searches on the software program WorkInTexas.com. Rewarding work, to encourage client job searches and teach them how to find matches with clients experience and interests utilizing the software program. Teaching clients how to use the program is challenging as the variety of clients have different skill levels of computer use.2nd position; Participant assistant; 4 weeks training received to place 3 workers within EW; Brief interview with EW candidate; located place for them to train, contacted HR, set up contract and resolved hiring issues, candidate paperwork completed; scanned to EW for completion of pre-training process.3rd position; HHS receptionist/operator, answered multiple phone lines, transferred callers to appropriate personnel, answered minimal questions regarding SNAP benefits, and other programs offered to the public for assistance. CPS department, logged in clients, provided name tags to enter secured area, some light administrative assistant duties when available to help administrative assistants, skilled multi-task including setting priorities. Show less

Express employment professionals
Oct 2020 - Dec 2020COVID Screener at Heaton Eye Associates - temporary position.
COVID Screener
Nov 2020 - Dec 2020Temporary Associate: COVID Screener
Oct 2020 - Dec 2020

Express employment professionals of nea
Dec 2022 - nowTemporary associateAll temp full-time positions; a receptionist at Breckenridge Village, and Healy Law; mock jury participant (confidentiality agreement), and data entry at The Diocese of Tyler.

Texas department of state health services
Jul 2023 - nowReceptionist
Licenses & Certifications

Certified nursing assistant
State of texasSept 1997
Honors & Awards
- Awarded to Janet S Francis, MHCA, MCHP, MSPDeans List & Honors Ashford University Mar 2015 BA Health Care Studies; Graduation with a GPA of 3.78. Master of Arts Health Care Administration; Graduation with a GPA of 3.83 in the Fall. Studies are completed.
- Awarded to Janet S Francis, MHCA, MCHP, MSPAlpha Sigma Lambda Chapter @ Ashford University Patricia Brown - National President and Ben Gotts- Chapter Councilor Apr 2013 First in Leadership and Scholarship. A National Honor Society for Adult Learners in Continuing Higher Education.Recognized for the Love of Knowledge, Leadership, and Integrity.
Volunteer Experience
Volunteer
Issued by American Red Cross Tyler, TX
Associated with Janet S Francis, MHCA, MCHP, MSPTeen Intervention Prevention (T.I.P.S.)
Issued by Smith County Alcohol & Drug Association on Jan 1992
Associated with Janet S Francis, MHCA, MCHP, MSPOrganized Donations
Issued by St. Jude Children's Research Hospital on Nov 2006
Associated with Janet S Francis, MHCA, MCHP, MSPTeachers Aide
Issued by Andy Woods Volunteers for Teachers on Aug 1993
Associated with Janet S Francis, MHCA, MCHP, MSPFront Desk Receptionist
Issued by American Red Cross on Jun 2018
Associated with Janet S Francis, MHCA, MCHP, MSP
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