Victor Barroso Hernandez

Experience

• 

  Cetelem (BNP Paribas)

  Oct 2018 - Mar 2019

  Financial Technician

  -Receiving documents from customers interested in contracting a loan. -Inspecting documentation sent by customers, checking if it is correct and complete.-Contact the customer if there is any document missing, or any doubt regarding the operation.-Helping and guiding the client through the whole loan contracting process.

• 

  UPS

  May 2019 - Nov 2020

  Billing Customer Service Representative

  -Billing Administration tasks. -Customer service via phone and email for customer from all over Europe.-Handling queries and escalated issues under daily targets.-Crediting and re-billing invoices.-Carry out query investigations.

• 

  TaskUs

  Nov 2020 - Sept 2021

  Risk and Fraud Management Specialist

  -Fraud detection responsible at Diem (Facebook).-Platform development.-Complex cases analysis and customer behaviour.

• 

  [PIAS]

  Apr 2022 - Jan 2023

  Campaign management for independent record labels.Weekly newsletter (Mailchimp).Communication with media and labels.Campaign performance analysis.

  • Ayudante de producción de campañas

    Sept 2022 - Jan 2023

  • Beca

    Apr 2022 - Sept 2022
• 

  Sonde3 Producciones

  Feb 2023 - Jun 2023

  Gestión y facturación
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  Soundreef

  Jun 2023 - now

  A&R Comercial
• 

  Factoria Theo

  Oct 2023 - now

  Producción de conciertos

  Producción técnica de conciertos.