Experience

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  Angie's list

  Jul 2015 - Dec 2015

  Territory specialist ii

  A specialist with a focus on driving positive results, internal satisfaction and process improvement. Passionately dedicated to empowering team members, building tools and processes, driving them to succeed. Developed effective relationships with account managers via mutual respect and knowledge transfer. A process improvement SME driven to balance annual contract value and account portfolios by pipeline forecasting, data visualization and territory restructuring.o Coordinated the allocation and transfer of account ownership throughout the stages of a company’s contract.o Gained knowledge of customer relationship management strategies and applications as they relate to the sales cycle.o Assisted numerous sales operations teams across by leading and executing change and transition strategies by data visualization Show less

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  Kronos incorporated

  Dec 2015 - Apr 2018

  Solution consultant ii

  o Led and executed change and transition consulting work by expertly managing an average of 20 multi-vertical projects incorporating: traditional license model, SaaS, CLOUD, and CLOUD SaaS. Serves as a lead advisor on organizational architecture, correlating to business results, software configuration, and recommending potential shifts in processes. o Awarded opportunity to champion internal awareness and serve as SME for Kronos’ next-generation product, Workforce Dimensions. Chosen to participate in Minimum Viable Product development testing and Internal Readiness events.o Implemented various Kronos modules: Workforce Timekeeper, Attestation Toolkit, Mobile, Device Manager, Scheduler & Forecaster, Accruals, Payroll Based Journal, Integration.o Responsible for customizing, configuring, and implementing Kronos software products, and developing business cases through: o Executed multiple implementation formats: net new, multi-product upgrades, database migrations, program management and change management consulting. o Conducted assessments for enterprise customers and facilitated multiple onsite workshops for varying audiences, ranging from C-level to end users. o Develop solutions that extend the core Kronos WFC application to implement client-specific components including interfaces, workflows, exports, dashboards and reports. o Prepare and deliver customized solution presentations of Kronos’ modules based on the needs analysis phase and the prospect’s critical business issues. o Help scope professional services estimates/Statement of Work (SOWs) for the solutions that are being recommended. o Assisted customers through user acceptance testing and ensured their preparedness to adopt and maintain their solution. Show less

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  Ey

  Apr 2018 - Jul 2021

  • People Advisory Services - Senior

    Oct 2019 - Jul 2021

  • People Advisory Services - Staff

    Apr 2018 - Oct 2019
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  Sability

  Jul 2021 - now

  • Manager, Ready Business Development and Implementation

    Apr 2024 - now

  • Business Development Manager

    Jan 2024 - Apr 2024

  • Business Development Consultant

    Jul 2021 - Apr 2024