Experience

• 

  Singapore shipping association

  Jan 1995 - May 2001

  Manager

  Involved in policy discussions with members and government authorities.Consolidated members' feedback on government policies prior to implementation.Involved in monthly sub-Committee meetings with members.Organized monthly talks for members.Organized annual dinner for members.

• 

  Singapore press holdings

  Jun 2001 - May 2008

  Updated advertising agencies of new packages for print advertising.In charge of service recovery for poor advertisement reproduction.Organized media events for advertising agencies.Provided basic technical support on SPH systems for accredited advertising agencies.

  • Assistant Customer Service Manager

    Sept 2004 - May 2008

  • Executive, Agency Servicing

    Jun 2001 - Aug 2004
• 

  Sph magazines pte ltd

  Jun 2008 - Jul 2009

  Manager, corporate office

  Managed a team of 20 publishing services executive to ensure smooth publication of magazines.Ensured all advertisement orders were booked, paginated and published.Worked with external printers to develop creative buy executions.

• 

  Sph media

  Aug 2009 - now

  Co-managed a team of 15 operations staff to ensure advertisements are booked, paginated and published. Liaised with editorial and production colleagues to ensure newspapers are printed daily. Collaborated with Sales, advertising agencies and advertisers to execute creative buys in the newspapers. Managed a team of 18 operations executives to ensure the advertisement are booked, paginated and published daily.Liaised with editorial and production to optimize print window.Worked with sales, advertising agencies and advertisers to ensure smooth execution of creative buys in the newspapers.

  • Senior Manager, Ad Operations

    Jan 2013 - now

  • Customer Service Manager

    Aug 2009 - Dec 2012