Experience

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  The birmingham botanical gardens

  May 2017 - Aug 2017

  Development intern

  • Converted paper documentation of memorials to electronic format, located and recorded physical location of all memorials throughout the gardens • Provided administrative support to Development Department as assigned • Completed data entry for updating contact information for current and potential donors and prepared donor acknowledgment letters

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  Oasis women and children's counseling

  Jul 2018 - Aug 2018

  Intern

  • Assisted in grant writing and attended mental health, administrative and grant information meetings • Researched mental health statistics and updated presentation materials • Provided administrative and organizational support as assigned

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  Recovery resource center

  May 2020 - May 2021

  Americorps vista

  • Conducted initial phone interviews with all new clients and managed social media pages to provide information regarding the office and substance abuse treatment.• Expanded clothing and hygiene product provision to clients experiencing homelessness or transitioning from jail into substance abuse treatment and ensured continuity of this program throughout the Coronavirus pandemic.• Collaborated with Project Leap to connect their young HIV/AIDS clients to substance abuse resources.

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  The george washington university

  Apr 2022 - Jan 2023

  Research assistant

  • Researched scholarly articles and interviewed relevant players regarding Sunrise Hospital’s response to the 2011 mass shooting at Mandalay Bay Resort and Casino in Las Vegas• Synthesized, organized and presented findings in a 10-page case study to VCU’s Senior Associate Dean for Research and Strategic Initiatives and GWU Director; published in the Journal of Health Administration Education in 2023

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  Forest hills of dc, stoddard baptist nursing home, ncba

  May 2022 - Aug 2022

  Shared intern

  • Designed marketing materials for facility events, informational materials to improve staff interactions with patients and executed subsequent training to nurses. • Conducted a resident satisfaction survey for 40 residents to inform the next resident satisfaction initiatives. • Crafted a welcome packet with orientation information for new residents and edited admissions contract and resident/family handbook to streamline resident move-in.• Investigated grant opportunities for funding for social services programs for new grand families facility. Show less

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  Aptive resources

  May 2023 - Mar 2025

  Team Lead, Education Team • Communicates with Veterans Health Administration (VHA) executives and directors to schedule training sessions to provide participants with a baseline understanding of High Reliability concepts and access to resources that they can employ as they begin integrating High Reliability into their office workflows• Collects and compiles training attendance reports and sends compiled lists to VHA to assign course credit, mitigates logistical challenges associated with training scheduling and stakeholder management, and maintains both internal and project-wide trackers to ensure clear communication and seamless execution of scheduled trainings• Regularly updates training materials and trainer instructions to reflect updates to core materials, style guide changes, and feedback from participantsTeam Lead, Impact Team• Analyzes both qualitative and quantitative data collected from the 6 training cohorts and effectively presents conclusions to VHA Quality Management’s High Reliability Enterprise Support to guide further interactions with the VHA Central Offices, resource development, internal contract operations, and addressing attitudes towards High Reliability.• Manages Impact Team operations and strategic outlook by creating team item trackers, Gantt charts, and drafting standard operating procedures (SOPs) for internal team deliverablesAnalyst, Advisor Team • Strengthens relationships with VHA Clients via regular communications/discovery (listening sessions, interviews, client meetings) in 7 program offices.• Spearheads continuous improvement efforts within the 7 program offices by providing individual office assessments and opportunities for improvement to aid in the development of strategic goals and provide resources for implementation and sustainment of the recommendations throughout each office. Show less • Supported multiple workstreams in a variety of efforts including the execution of monthly Community of Practice (CoP) calls and updating and restructuring catalogue of training courses• Completed analyses of various key metrics measuring Veterans Health Administration Central Office training engagement and concerns; compiled findings for the client • Drafted standard operating procedures for two teams and developed more efficient means of collecting and distributing information for CoP Distribution List and training session participant responses Show less

  • Associate

    Sept 2023 - Mar 2025

  • Federal Management Consulting Graduate Intern

    May 2023 - Sept 2023
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  Science of child development and neurodiversity (stars) lab

  Feb 2025 - now

  Volunteer research assistant

  • Assisting with an ongoing scoping review exploring neuroimaging and behavioral data changes in individuals with autism spectrum disorders following various methods of intervention